Cranfield research full report

Organizational Resilience academic evidene, business insights and new thinking. 

Cranfield research executive summary

Cranfield Universty Organizational Resilience research paper - key findings 

Cranfield research video

Watch Professor David Denyer and Howard Kerr present the Cranfield research 

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Learn more about Organizational Resilience with our videos, reports, whitepapers and articles. 

What is Organizational Resilience?

Organizational Resilience is “the ability of an organization to anticipate, prepare for, respond and adapt to incremental change and sudden disruptions in order to survive and prosper.” 

It reaches beyond risk management towards a more holistic view of business health and success.  A resilient organization is one that not merely survives over the long term, but also flourishes - passing the test of time. 

Organizational Resilience is a strategic imperative for an organization to prosper in today’s dynamic, interconnected world.  It is not a one-off exercise, but achieved over time and for the long-term.  Mastering Organizational Resilience requires the adoption of excellent habits and best practice to deliver business improvement by building competence and capability across all aspects of an organization. This allows leaders to take measured risks with confidence, making the most of opportunities that present themselves.



What a resilient organization looks like and how it benefits

A resilient organization will demonstrate key traits in the way that it operates: adaptable with agile leadership that governs robustly.

A resilient organization will benefit from:

  • Strategic adaptability – giving them the ability to handle changing circumstances successfully, even if this means moving away from their core business. 
  • Agile leadership – allowing them to take measured risks with confidence and respond quickly and appropriately to both opportunity and threat.
  • Robust governance –demonstrating accountability across organizational structures, based upon a culture of trust, transparency and innovation, ensuring they remain true to their vision and values.

Essential elements and domains of Organizational Resilience

The three essential elements of Organizational Resilience:

  • Product excellence
  • Process reliability
  • People behaviours

Three functional domains of Organizational Resilience which help to unlock the potential of within their organizations:

  • Operational resilience
  • Supply chain resilience
  • Information resilience