Maintaining your ISO/IEC 20000 IT Service Management System

ISO/IEC 20000 certification is the best way to keep improving both ITIL and IT service management, whether you manage internal IT services or provide IT services as an outsourced service provider. Stay up-to-date with the latest developments, regularly audit your system and discover the different ways that you can keep investing in your ISO/IEC 20000 management system.

Make the most of your certification

You can access a number of resources designed to help you get the most out of your IT service management certification. Regular updates on the latest developments with ISO/IEC 20000 and other management systems will make sure you’re always up to date. You can also keep your skills relevant with our training courses. All of this, plus support from your client manager and business reviews, will help your organisation to stay compliant and competitive, and to keep improving.

Read how we can help you maintain certification to any standard >

Use the BSI Mark of Trust

Once certified, you’ll be able to make your own mark by displaying the BSI Mark of Trust. It’s a valuable marketing tool that you can use to promote your organization. It signals a clear achievement and can offer a competitive advantage. We’re recognized globally as one of the most experienced independent assessors of best practice. That means you’ll also get international recognition as a business that achieves standards of excellence every day.

You’ll also be listed in our global Client Directory alongside other leading organizations, helping you to open new markets, secure existing ones and compete with confidence.

If you’re a client, download the BSI Mark of Trust from the BSI Connect Portal >

Integrate to keep getting better

You can integrate your ISO/IEC 20000 management system with other management systems you have in place. This allows you to combine and streamline the way you manage the processes that apply to more than one system.

Transfer your certification to BSI

Certifying through BSI means more than associating your business with a global brand. You’ll also get the benefits that all valued BSI clients receive. And these don’t just stop at certification. We’ll help you stay up to date with standards and training so you can keep improving, as well as stay compliant. Plus, our six-monthly reassessments will help you to achieve excellence every day. You’ll also be able to display the BSI Assurance mark, helping you stand out from your competitors.

Learn how to transfer your certification today >

Why choose us?

BSI (British Standards Institution) is the business standards company that equips businesses with the necessary solutions to turn standards of best practice into habits of excellence. Formed in 1901, BSI was the world’s first National Standards Body and a founding member of the International Organization for Standardization (ISO). Over a century later it continues to facilitate business improvement across the globe by helping its clients drive performance, manage risk and grow sustainably through the adoption of international management systems standards, many of which BSI originated. Renowned for its marks of excellence including the consumer recognized BSI Kitemark^™, BSI’s influence spans multiple sectors including aerospace, automotive, built environment, food, healthcare and ICT. With over 84,000 clients in 193 countries, BSI is an organization whose standards inspire excellence across the globe.

Our clients choose us:

For our unique client management structure
For our expertise
For our integrity
Because we are performance minded
For our expert assessors