BSI's Product Schedule and Certificate Changes process

BSI is continually finding ways to streamline and un-complicate the product certification landscape for our clients. The latest initiative in this area relates to client requests to change details on their Certificates and/or Product Schedules.

Our simple 8-step process provides our clients with a centralized location to submit change requests and provide you with a straight forward process for tracking and managing your product schedules and certificates.  This will ensure fast and efficient turn-around times for your all important changes requests.

Product Schedule and Certificate Changes process

  1. Client requests a change to a Certificate and/or Change to a product Schedule.
  2. Client sends request via email to
  3. BSI reviews and confirms time frame required to complete the requested change and issues a quote for the requested activity.
  4. After the client accepts the quote, BSI allocates the activity to a suitably qualified Client Manager
  5. BSI Client Manager commences work on the requested change and will contact the client in case of missing information
  6. A draft certificate/schedule is created and sent to client for approval and/or amendment.
  7. Upon approval, the final locked Certificate and/or Schedule is sent to the client. 
  8. An invoice for services performed will be issued and sent by the BSI Finance Team.


The table below outlines the main categories that can be requested through this process.


Type of Change   Description
Certificate Change   Change required to Certificate details. Examples could include (but not limited to) a change of address, change of trading name or new ABN.
Schedule Change   From time to time, a Schedule Change may be required as a result of new product being added and/or changed. Each Schedule Change will be quoted based on the complexity of the change

Why choose us?

BSI (British Standards Institution) is the business standards company that equips businesses with the necessary solutions to turn standards of best practice into habits of excellence. Formed in 1901, BSI was the world’s first National Standards Body and a founding member of the International Organization for Standardization (ISO). Over a century later it continues to facilitate business improvement across the globe by helping its clients drive performance, manage risk and grow sustainably through the adoption of international management systems standards, many of which BSI originated. Renowned for its marks of excellence including the consumer recognized BSI Kitemark, BSI’s influence spans multiple sectors including aerospace, automotive, built environment, food, healthcare and ICT. With over 80,000 clients in 172 countries, BSI is an organization whose standards inspire excellence across the globe.

Our clients choose us:

  • For our unique client management structure
  • For our expertise
  • For our integrity
  • Because we are performance minded
  • For our expert assessors