ISO/IEC 20000:2011 IT Security Management Systems: Implementation

Make international best practice part of your every day operations with our Implementing ISO/IEC 20000-1:2011 training course.

Find out what it takes to deliver world class IT service management from planning and implementing to monitoring performance. Build your own ISO/IEC 20000 system and get accredited to set your business apart. And discover how to save time and money through more efficient services, as well as deliver a better quality of customer service.

Our IT service management experts will guide you through practical exercises to make your learning relevant to your business.