Effective Root Cause Analysis (RCA)

Root cause analysis is one of the most common techniques for getting to the source of an issue, rather than just treating the symptoms. Despite its benefits, it can be difficult to embed effectively.
This training course uses a practical approach to systematically describe the problem, understand the situation, root out and fix the cause, and put steps in place to make sure the problem remains fixed.
It’s often used to resolve day-to-day, operational issues in organizations but it can also be expanded to solve more complicated problems.

How will I benefit?

If you have little or no knowledge of basic analytical tools, you’ll find it useful to study our course on the seven principles of quality control.