• Understand the changes between ISO 9001:2008 and ISO 9001:2015
• Understand how to implement the 2015 changes to your current ISO 9001 system

• Bring world-class quality standards to your business with our Introduction to ISO 9001 Quality Management Systems training course.

• Understand the requirements, terms and definitions of ISO 9001 within the context of your company
• Learn how to develop and implement an effective ISO 9001 quality framework to meet the requirements of ISO 9001 certification

• Gain the skills to plan, conduct, report and follow up an audit in accordance with ISO 19011
• Identify the purpose and benefits of a QMS
• Explain the role of an auditor to plan, conduct, report and follow up an audit in accordance with ISO 19011 (and ISO 17021 where appropriate)
• Advance your professional development by gaining a Certificate of Attainment from a globally recognized training body

• Learn how to set objectives for, plan and perform an audit
• Conduct informal opening and closing meetings
• Gain the ability to confidently prepare and report findings and take corrective action
• Understand the implications of employee behaviour on management systems audit

Our Audit Master Class course provides high level insights into best practice techniques of auditing, giving you an opportunity to workshop your auditing skills.

Aimed at quality professionals who wish to develop a structured analytical approach to improving business processes. Boost your ability to engage with top management and demonstrate how addressing non-conformities using proven tools can enhance the bottom line of your business. 

As a leader, your commitment and support is crucial to the success of your organization’s quality management system (QMS). This executive session highlights the benefits of an effective QMS and introduces you to the key requirements of ISO 9001:2015. Through this, you’ll gain a better understanding of both your organization’s obligations and your personal responsibilities.

Get the most out of your quality management system (QMS) by gaining an in-depth understanding of four critical areas of ISO 9001:2015. Whether you’re involved in an ISO 9001:2015 transition, implementation or audit, this detailed two day course explores the topics of: Process Approach, Risk-based Thinking, External Provision and Leadership within the content of the organization in order to develop your ability to tackle them successfully.