A well-designed quality management system (QMS) must address its risks and opportunities. These may arise from the organization’s significant aspects, compliance obligations or from other issues relating to the organization’s context. 

Obtain a detailed understanding of the key terms, definitions and requirements of ISO 9001:2015, and how the standard can help your organization to better meet customer needs. Share knowledge of quality standards and build stakeholder confidence by setting a global benchmark with your own ISO 9001:2015 management system.

This course has been designed to furnish you with the knowledge and skills to be able to conduct a base-line review of your organization’s current position and implement the key principles of ISO 9001, ISO 14001 and ISO 45001.

• Gain the skills to plan, conduct, report and follow up an audit in accordance with ISO 19011
• Identify the purpose and benefits of a QMS
• Explain the role of an auditor to plan, conduct, report and follow up an audit in accordance with ISO 19011 (and ISO 17021 where appropriate)
• Advance your professional development by gaining a Certificate of Attainment from a globally recognized training body

A combined management system (ISO 9001, ISO 14001 and ISO 45001) allows you to monitor quality, environmental, occupational health and safety across all operations. Critical to this is the way you monitor the system’s performance. This course has been designed to furnish you with the knowledge and skill to be able to conduct a combined internal audit.