Quality Management Systems for Small Businesses

Duration 1 day

Available to book: Virtual classroom $695 View dates and book now

All businesses aim to meet and exceed the expectation of their customers. This course will give you the knowledge and skills to enable you to identify and address the requirements and expectations of your customers and implement a Quality Management System.

How will I benefit?

This course will help you:

Understand the importance of understanding and meeting the expectations of customers
Identify and manage risks as well as opportunities as they apply to your business
Assess and evaluate the level of documentation required and essential for your business
Learn how to prepare for a certification audit

Upon completion of this training, delegates will be able to:
- Describe the application of the Quality Management System (QMS)
- Explain how risks and opportunities apply to an organization as it establishes, implements, maintains and continually improves its QMS
- Explain the documents required and their interrelationship with an organization’s objectives
- Evaluate the effectiveness of the quality management system
- Quality Managers
- Operation Managers and Supervisors
On completion, you’ll be awarded an internationally recognized BSI Training Academy certificate.
There are no prerequisites for this training.

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