BSI Kitemark™ for Vehicle Damage Repair case studies

The BSI Kitemark™ is a recognized mark of quality, safety and trust, recognized by consumers and businesses alike. The BSI Kitemark™ for Vehicle Damage Repair can help reassure retail and fleet customers that vehicle repairs meet the industry recognized standard (BS 10125), and protect business reputations too. The scheme can help reduce liability and demonstrate duty of care, as well as opening up opportunities for new business. It can also help vehicle repairers save money by reducing customer complaints and rework costs.

Read how our customers have benefited from implementing the standard and achieving the BSI Kitemark™.

Pentagon Group

The Pentagon Group Accident Repair business aims to deliver a high level of service through its network of Accident Repair Centres, with a clear emphasis on safe repair. Achieving the BSI Kitemark™ for Vehicle Damage Repair has enabled Pentagon Group to increase market access, open up new opportunities for business growth, and deliver and maintain high quality service and workmanship for its customers.

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Merseyside Car Hospital

Founded in 1998, Merseyside Car Hospital (MCH) is a multi-award winning light commercial vehicle accident repair specialist. The company is approved by all three emergency services, Merseyside Police, North West ambulance Service and Merseyside Fire and Rescue, as well as blue chip companies such as Sky, British Gas, RAC and the National Grid and insurance companies.

Achieving a BSI Kitemark enabled the company to save 36% and 30% annual cost savings on paint and labour, as well as reducing critical key to key times for the end user.

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East Bilney Coachworks (King’s Lynn)

East Bilney Coachworks (King’s Lynn), formerly Bennett Accident Repair Centre, is part of a Norfolk group of six bodyshops owned by the Baldwin family, which has been in the vehicle repair business since 1975. Like all the bodyshops in the East Bilney Coachworks group, it has the BSI Kitemark for Vehicle Damage Repair, which it achieved less than a year after re-opening.

Download the East Bilney Coachworks (King’s Lynn) case study (PDF) >