TL 9000 Telecoms

TL 9000 was designed specifically for the telecommunications industry. It is based around ISO 9001 and was developed by the Quality Excellence for Suppliers of Telecommunications (QuEST) Leadership Forum in response to product and service failures within the industry.  


What is TL 9000?

Globalisation of the telecommunications industry is driving the need to apply a common set of quality requirements throughout the supply chain. TL 9000 addresses this need and is synonymous with reduced costs, improved performance and enhanced customer/ supplier relationships.

Representatives from major stakeholders decided that only by defining specific quality needs and setting clear goals and objectives could the telecommunications industry promote a culture for continual improvement.

TL 9000 defines the telecommunications quality system requirements for the design, development, production, delivery, installation and maintenance of products and services. This also includes performance and cost-based measurements that measure reliability and quality performance.  

TL 9000 is only relevant to those organisations currently engaged in work within the telecommunications industry and who want to implement a certified management system with international recognition.


What are the benefits?

  • Use quality management to deliver a more reliable and consistent service
  • Measure, monitor and continually improve your quality management
  • Identify ways to cut costs, speed up delivery and increase revenue
  • Become more competitive with better service and lower cost services
  • Demonstrate quality management to open up new market opportunities 

Make the most of your certification

As a BSI client you can access a number of resources designed to help you get the most out of your certification. You’ll get regular updates on the latest developments in standards and management systems as well as our training courses and events. The support you receive from your client manager will continue alongside business reviews to help your organization maintain its competitive edge and to continually improve.  


Why BSI?

The food industry impacts every person on the planet. Though what the world's population may eat may differ depending on the geography, wealth, age, gender and availability of goods, no other sector plays such a vital role in all of our day-today lives and culture. Economically, food represents 10% of global GDP (valued at US$48 trillion by the World Bank).

But the food sector also faces significant challenges. Each year, food-borne illness makes one in ten people ill and is the cause of death for millions around the world. Population growth projections and an increasing middle class suggest that the demand for food will increase 70% by 2050. And, consumers are increasingly conscious about what goes into their food, how it's made, its impact on ecosystems and where it comes from.

BSI believes the world deserves food that is safe, sustainable and socially responsible. We support the food sector by developing and publishing standards of best practice, supply chain solutions as well as training and certification to not only the most popular food safety standards, but other business improvement standards that work together to make organizations more resilient.

Working in 172 countries, we pride ourselves on the expertise, integrity and professionalism of our people. Our mission is to help our 80,000 clients, ranging from high-profile global brands to small local companies, survive and prosper in today's world.

BSI believes the world deserves food that is safe, sustainable and socially responsible. We support the food sector by developing and publishing standards of best practice, supply chain solutions as well as training and certification to not only the most popular food safety standards, but other business improvement standards that work together to make organizations more resilient.

Working in 172 countries, we pride ourselves on the expertise, integrity and professionalism of our people. Our mission is to help our 80,000 clients, ranging from high-profile global brands to small local companies, survive and prosper in today's world.