详细了解ISO 9001:2015的关键术语、定义和要求，以及该标准如何帮助你的组织更好地满足客户需求。
在当今快节奏的环境中，客户的要求越来越高，竞争越来越激烈。提供高质量的产品和服务对企业的生存和长期成功比以往任何时候都更加关键。拥有一个国际公认的质量管理体系（QMS）可以使你提高组织绩效，增加客户满意度并获得竞争优势。确定一个有效的QMS的结构和要求以及这对你意味着什么。全面了解ISO 9001:2015的历史和发展、关键术语、定义和ISO标准化的高层结构。你将学会解释和应用标准的关键概念和原则到你组织内的现有流程。
Obtain a detailed understanding of the key terms, definitions and requirements of ISO 9001:2015 and how the standard can help your organization to better meet customer needs.
In today's fast paced environment, customers are more demanding and the competition more intense. Delivering quality products and services is more crucial than ever for survival and long-term success. Having an internationally recognized Quality Management System (QMS) allows you to enhance organizational performance, increase customer satisfaction and gain a competitive edge. Identify the structure and requirements of an effective QMS and what this means for you. Gain a thorough understanding of the history and development of ISO 9001:2015, key terms, definitions and the ISO standardized high level structure. You'll learn to interpret and apply the key concepts and principles of the standard to existing processes within your organization.
课程收益How will I benefit?
- 识别ISO 9001:2015的关键要求和好处
- 管理质量并推动持续改进
- 采取措施，确保质量是你的组织的核心
- 通过更好地满足客户当前和未来的需求来吸引和保留客户。
- Identify the key requirements and benefits of ISO 9001:2015
- Manage quality and drive continual improvement
- Take steps to ensure that quality is at the heart of your organization
- Attract and retain customers by meeting their current and future needs better.
目标对象 Who should attend?
任何参与ISO 9001:2015质量管理体系的计划、实施、维护、监督或审核的人。
Anyone involved in the planning, implementing, maintaining, supervising or auditing of an ISO 9001:2015 QMS.
课程亮点What's included?
你可以在适合自己的时间学习，从任何支持互联网的设备上24/7访问该课程。
You can study in your own time when it suits you, and you can access the course from any internet-enabled device 24/7.
