Effective and efficient processes are one of the most important factors in business today. For any successful organization to sustain their business results in an ever-changing, customer focused and quality driven business environment, process mapping is a pre-requisite for day-to-day operations as well as for business improvement.
As the saying goes ‘A Picture is Worth a 1000 Words’. Process maps can serve much better than a 50-page report in every single instance and issues can be pinpointed exactly where improvement need to happen.
How will I benefit?
Upon completion of this programme, delegates are able to:
- Apply different mapping tools to suit different scenario
- Map their business processes and identify critical areas for improvement
- Provide clear communication between at all levels of management
- Provide effective on-the-job training through visualization
Who should attend?
This training is designed for Management Representatives (MR), Managers, Engineers, Executives and those who are involved in business or operational improvement.
What will I learn?
- This programme aims to help delegates :
- To explain the purpose of Process Mapping
- To understand the various approach of process mapping for:
- Daily operations
- Process improvement
- To apply process mapping effectively for improvement
What is included?
- Delegate workbook
- Lunch and refreshments (Applicable for classroom only)
- On completion, you'll be awarded an internationally recognized BSI Training Academy certificate
