Certified Service Lean Sigma Black Belt (Upgrading from Green Belt) Training Course

Are you a qualified Green Belt working in a service organization who wants to become a Black Belt leader? Then this training is for you.

This five-day upgrade training is designed to advance you as a qualified Green Belt to Black Belt level. You'll learn how to combine Lean and Six Sigma methodologies to create the best approach to resolve operational issues and improve process performance. As a Lean Sigma Black Belt you'll be a critical resource for your organization to ensure the successful implementation of Lean Sigma using methodologies such as DMAIC.

Get an in-depth understanding of both Lean and Six Sigma concepts, methods and tools, as well as the skills to successfully apply them within your organization to improve your critical business processes and drive success.

How will I benefit?

You'll be able to:

  • utilise the structured DMAIC methodology to solve functional problems
  • apply quantitative techniques to make effective fact-based decisions
  • demonstrate links between projects and desired business results
  • lead subject matter experts to increase customer satisfaction levels and business efficiency
  • manage and facilitate effective improvement project teams across the organization
  • lead and manage cross-functional changes in your organization
  • apply creative and critical thinking to organizational problems to drive results
  • communicate effectively to all levels in the organization