Designing and Managing Training Evaluation

Is this training right? What to evaluate? How to evaluate?When to evaluate?Are the knowledge and skill transferred to the job?What is the training investment return?

These are common questions to be addressed by evaluators and underline the complexity of any effort to evaluate training. The quality of training directly impacts human resource and then business performance. Clear understanding and objectives for such evaluation is vital for reliable results and effective decision-making for returns in training investment.

This course introduces performance improvement models and approaches from training needs assessment to implementation that enable evaluators better-informed of efforts with continual improvement in mind. Activities and samples are provided to accelerate application and later your customization to organization system needs.