Business Process Improvement Through 7 Management Tools

With continuous improvement becoming a pre-requisite in today’s ever-competitive market, an organization not only need to build quality into our product/ services but most importantly, in every management decision. The tools presented in this course allow you to do just that!

These 7 Management tools make it possible for managers to plan wide-ranging and detailed total quality objectives throughout the entire organization. These tools, some borrowed from other disciplines and others developed specifically for quality management.
Together with Basic 7 QC tools, they will help you to:

  • Expand the scope of quality efforts company-wide
  • Set up and manage the systems necessary to resolve major quality problems
  • Anticipate potential quality problems and help to identify defects before they happen