ISO/IEC 20000 Auditor Qualifications

The ability to identify opportunities for improvement is an important skill for an internal or lead auditor. It could involve a reduction in waste; increased environmental efficiency; or help to make the organization more sustainable.

That's why we've developed auditor qualifications for ISO/IEC 20000 – IT service management - to give you the skills and knowledge you need to be an auditor practitioner, and by teaching you techniques in process improvement to become an auditor professional.

Why take your ISO/IEC 20000 Auditor Qualification with BSI?

  • BSI delivers over 50,000 auditor training courses a year
  • BSI's own auditors deliver over 200,000 auditor assessment days a year

Once you've achieved your professional qualification, you can apply to become certified – a 3-year rolling programme to validate the practical application of your learning and your continuing professional development within your industry.