Organizations must reply on the performance and effectiveness of their employees to build a competitive advantage. Managers often do not understand why their people are not performing and not achieving results.
Handling people is a process, and it takes skill to achieve a high performing team.
This two day training course will give you the skills to motivate people to give their best, set clear expectations and achieve the performance you desire.
How will I benefit?
- Hold performance conversations that are supportive and improve the performance of individuals
- Sustain performance in achieving results
- Become a better leader
Our experienced tutors have practical application of the subject matter, enabling them to understand and meet your specific requirements.
Who should attend?
This programme is appropriate for both novice and experienced managers who are looking to improve and achieve high performance results through people.
What will I learn?
- What is management and its importance
- Identify the key attributes of leaders and identify your areas for improvement
- How to map your own goals, authorities, responsibilities, and objectives
- How to analyse a employee’s job in relation to performance management
- Setting appropriate goals for staff
- Establishing performance plans
- How to implement performance management techniques
- Performance journals and how to create them
- Understand and know when to conduct disciplinary steps
- Learn crucial conflict prevention skills and what not to say
What is included?
On completion, you will be awarded an internationally recognized BSI Training Academy certificate.
