ISO 9001:2015 Requirements

Obtain a detailed understanding of the key terms, definitions and requirements of ISO 9001:2015, and how the standard can help your organization to better meet customer needs. Share knowledge of quality standards and build stakeholder confidence by setting a global benchmark with your own ISO 9001:2015 management system.

This two-day course teaches you about the clauses of the ISO 9001:2015 standard, providing you with an understanding of how the standard impacts the operation of your organization. Our experienced trainer will explain the concepts and requirements of ISO 9001:2015 in detail, allowing you to better grasp the purpose of a quality management system. Through a series of interactive exercises you will learn how to meet the requirements of the standard and understand how to implement a quality management framework tailored to your organization's needs.


Who should attend?

  • Anyone involved in the planning, implementing, maintaining, supervising or auditing of an ISO 9001:2015 QMS
  • Those looking to understand the benefits of implementing a quality management system in their organization
  • Those starting a career in quality management

This training course is HRDF approved under the SBL scheme.

What will I learn?

  • Understand the requirements of ISO 9001:2015 within the context of your company
  • Key requirements, terms and definitions of ISO 9001:2015
  • Structure of ISO 9001:2015, which incorporates the Annex SL common framework for management system standards
  • Main concepts such as risk-based thinking, process approach, Plan-Do-Check-Act and 7 management principles
  • Developing and implementing an effective ISO 9001:2015 quality framework
  • Advance your professional development by gaining a Certificate of Attainment from a globally recognized training body

Learning benefit

This course will help you:

  • Identify the key requirements and benefits of ISO 9001:2015
  • Manage quality and drive continual improvement
  • Take steps to ensure that quality is at the heart of your organization
  • Attract and retain customers by meeting their current and future needs better

Delegates who have successfully completed our ISO 9001:2015 Requirements training course and gained the QM competency unit only need to attend the final three days of the ISO 9001:2015 Lead Auditor course to become a qualified lead auditor. Contact us for more details.

What does the fee cover?

  • Training course notes
  • Lunch
  • Refreshments
  • Loan copy of the standard (to be returned after the course)
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  • Suitable for small groups
  • Suitable for single person
  • Learn from other organizations
  • HRDF Claimable
  • Suitable for large groups
  • Flexible & convenient
  • Tailored for your needs
  • HRDF Claimable