ISO 9001:2015 Requirements Training Course

Obtain a detailed understanding of the key terms, definitions and requirements of ISO 9001:2015 and how the standard can help your organization to better meet customer needs.

In today's fast paced environment, customers are more demanding and the competition more intense. Delivering quality products and services is more crucial than ever for survival and long-term success. Having an internationally recognized Quality Management System (QMS) allows you to enhance organizational performance, increase customer satisfaction and gain a competitive edge. Identify the structure and requirements of an effective QMS and what this means for you. Gain a thorough understanding of the history and development of ISO 9001:2015, key terms, definitions and the ISO standardized high level structure. You'll learn to interpret and apply the key concepts and principles of the standard to existing processes within your organization.

 

On-demand - training that’s even more flexible

If you need to understand the requirements of a quality management system and are confident enough not to need tutor-led training, you can opt for an online, self-paced version of this course>

Who should attend?

  • Anyone involved in the planning, implementing, maintaining, supervising or auditing of an ISO 9001:2015 QMS
“An excellent introduction to the principles of Quality Standards.”

What will I learn?

  • Importance and benefits of an ISO 9001:2015 QMS
  • Key requirements, terms and definitions of ISO 9001:2015
  • Structure of ISO 9001:2015, which incorporates the Annex SL common framework for management system standards
  • Main concepts such as risk-based thinking, process approach, Plan-Do-Check-Act, and the 7 management principles

How will I benefit?

This course will help you:

  • Identify the key requirements and benefits of ISO 9001:2015
  • Manage quality and drive continual improvement
  • Take steps to ensure that quality is at the heart of your organization
  • Attract and retain customers by meeting their current and future needs better

What's included?

  • Detailed course notes
  • On completion, you'll be awarded an internationally recognized BSI Training Academy certificate

Additional course options

  • Discover our ISO 9001 Qualifications - Our ISO 9001 auditor qualifications will give you a BSI Mark of Trust, reassuring your customers and suppliers that your skills have been validated. You can achieve Practitioner or Professional status by successfully completing courses, exams and demonstrating practical application. Find out more

  • In-house training - If you have a group of people to train an expert tutor can deliver training at your premises. Want to know more?
    Request a quote for in-house training

 

Course Resources

Course guide (PDF)


Classroom-based training: Ready when you are

When you’re ready for face-to-face training again, we’re ready to welcome you.

As we all adjust to greater freedom around travel and meetings, we want to reassure you that our training team has worked with venues and tutors to enhance measures to keep you safe. Our carefully selected training venues continue to operate social distancing procedures, with readily available sanitizer stations at high-touch points throughout the venue. Rigorous deep cleaning procedures continue, providing you with peace of mind during your time at the venue.

If you have any questions regarding your booking of a classroom-based training course, please contact training@bsigroup.com or call +44 345 086 9000.


Maximize your training budget

Discover ways to save when booking BSI training courses and make the most of your training budget.

Find out more