Conneqt Business Solutions Limited

Business scope: The Provision of Outsourced Customer Care (International & Domestic), Customer Communication Management (International & Domestic), Third Party Administration, Receivable Management Services, Finance and Accounting Operations (International & Domestic), Financial Instruments Vaulting and Banking Services, HR Back Office Services, Data Management, Information Technology Services and Digital Delivery, Human Resource, Training, Quality, Facilities and Allied Services from its centres across India

Products, services or works: Conneqt Business Solutions Limited, also known as TBSS, provides business support services. The company offers customer lifecycle management and business process management services. It serves telecommunication and media, retail, manufacturing, banking, financial service, and insurance industries. Conneqt Business Solutions Limited was formerly known as Tata Business Support Services Limited and changed its name to Conneqt Business Solutions Limited in January 2018. The company was incorporated in 1995 and is based in Hyderabad, India. As of November 27, 2017, Conneqt Business Solutions Limited operates as a subsidiary of Quess Corp Limited

Address:

1-8-371 Gowra Trinity

SP Road, Chiran Fort Lane

Begumpet

Hyderabad

Telangana

500016

India

Website:
http://www.conneqtcorp.com
Phone:

91-40-6638 7045

Fax:

Verification date: 43273

Certificates

Certificate/license number	Standard/scheme number or name	Start date	Expiry date
Certificate/license number	IS 502459	Standard/scheme number or name	ISO/IEC 27001:2022	Start date	2006-02-09	Expiry date	2027-01-14
Scope
Provision of Customer Life Cycle Management (International & Domestic), Customer Communication Management (International & Domestic), Business Process Management, Third Party Administration, Receivable Management Services (Collections), Back Office Operations, Finance and Accounting Operations (International & Domestic), Financial Instruments Vaulting and Banking Services, Data Management, PR to PO Services, Employee Life Cycle Management Services (HR Back Office), Information Technology Services and Digital Delivery, Work From Home Services, Collections - Center of Excellence, Software Application Designing, Development, Testing, Deployment and Maintenance, Human Resource, Training, Quality and Facilities.

Certificate/license number	Standard/scheme number or name	Start date	Expiry date
Certificate/license number	FS 544694	Standard/scheme number or name	ISO 9001:2015	Start date	2009-02-09	Expiry date	2027-01-21
Scope
Provision of Customer Life Cycle Management (International & Domestic), Customer Communication Management (International & Domestic), Business Process Management, Third Party Administration, Receivable Management Services (Collections), Back Office Operations, Finance and Accounting Operations (International & Domestic), Financial Instruments Vaulting and Banking Services, Data Management, PR to PO Services, Employee Life Cycle Management Services (HR Back Office), Information Technology Services and Digital Delivery, Work From Home Services, Collections - Center of Excellence, Software Application Designing, Development, Testing, Deployment and Maintenance, Human Resource, Training, Quality and Facilities.

Map

Site photographs

Company Building 1

Company Building 2

Company Building 3

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Business governance and certifications

Years of operation
Years range Not to disclose

Type of ownership
Private

Annual turnover
Not to disclose

Quality management system

ISO 9001 - Name of Certification Body: BSI, India - Certificate No: FS 544694 - Expiry Date: 2021/01/21

iso9001.jpg

ISO 27001:2013 - Name of Certification Body: BSI, India - Certificate No: IS 502459 - Expiry Date: 2021/01/14

iso27001.jpg

PCIDSS Version 3.2 - Name of Certification Body: BSI, India - Certificate No: AIS 695157 - Issue Date: 2018/07/26

pcidss.pdf

Employees

Total employees: > 500

Total Number of Employees: 694

Permanent employees: 694

Part time employees: -

Temporary employees: -

Migrant employees:

Country/region	Employees from country/region
none	none

Production staff: 694

QA/QC staff: -

Service staff employees: -

Site information

Facilities on site (eg: office space, warehouse)	Size of facilities (m2)
Office area	-
Production area	-
Warehouse area	-
Other area employees	-

Sole use of site and buildings
Shared site & Shared use of buildings

Localized information