ISO 9001: It's more than quality management

Weaving quality into the DNA of your organization can future-proof your business. Continual improvement is a cornerstone of success leading to improved performance, more client wins, better retention, enhanced customer service, and increased resilience.

ISO 9001 Quality Management System provides a framework for success that complements your business strategy, puts customer satisfaction at the heart of your organization, and empowers your workforce with robust processes and continual improvement.

Key topics discussed: 

•  Where we are today with the need for quality management in business
•  The different aspects of quality management and how this cam impact an organisation
•  ISO 9001 Quality Management and the framework supporting continual improvement
•  Puritas’ perspective on their experience of certification

Meet our speakers:  

Errol Givans is a dedicated Quality professional with over 20 years of experience in the heavy industry sector.

A valued BSI client manager, Errol specializes in manufacturing and production environments, delivering third-party audit assessment programs (against ISO standards) to clients in various industry settings.

Before joining BSI in 2019, Errol worked as a Quality/EHS Engineer in the aerospace and electrical sectors. Along the way, he achieved several professionally recognized qualifications from the Chartered Quality Institute and International Register Of Certified Auditors, including a postgraduate certificate in quality from Robert Gordon university.

Trevor is a highly enthusiastic and delivery-focused IT professional. He possesses a strategic vision in supporting businesses within the Financial Services Industry, having gained extensive knowledge of Systems Delivery, Corporate Governance, Compliance, and Risk Management.

Trevor founded Puritas with a colleague in 2006, before which he was a Senior Project Manager at Barclays International & Private Banking, working in Jersey, Guernsey, and the Isle of Man. He has over 40 years of experience in IT for the financial services sector.