This course looks at individual communication and provides techniques to improve confidence and communication ability. It provides basic understanding on the fundamentals of communication and is filled with practical tips for improvement in terms of delivery, receiving, as well as achieving the intended results right first time. Look out for lots of activities that will help you learn in a positive and supportive manner.
Who should attend?
This is for all individuals who wish to feel and appear more confident when communicating. seek to improve their communication skills in the business environment and use the right communication medium for the right situation.
Those who would like to focus on communicating to an audience and sharpen their public speaking skills, may want to move on to our Presentation Skills course.
What will I learn?
At the end of the training, participants will be able to:
- present themselves as a confident communicator
- select different communication mediums and tools for the greatest impact
- identify their personal areas of improvement to work on
- demonstrate techniques for building rapport
- deliver the intended message, apply active listening, and use postive body language
- implement strategies to overcome barriers to effective communication.
What is included?
- Training pack (training materials, BSI pen, training course note)
- Lunch
- Refreshments
On completion, you will be awarded an internationally recognized BSI Training Academy certificate.
