Introduction to ISO 20121

Deliver the best events while maximizing their contribution to sustainability by completing our Introduction to ISO 20121 Sustainability Management Systems for Events Training Course.

ISO 20121, which superseded BS 8901, is designed for all types of events from conferences to the London 2012 Olympic Games and is applicable to venues, organisers and contractors.

Our course trainer builds on experience of developing the international version of the standard (ISO 20121) to help you understand sustainability management within the context of events. Learn how to identify where you can reduce waste and cut carbon emissions, design stakeholder management programmes, set targets and release the potential that exists in your supply chain. 

Draw links between ISO 20121 and ISO 14001 environmental management and take away a working understanding of how to achieve sustainable business success.

Who should attend?

  • Those new to working in roles to support or implement ISO 20121 events
  • Event, media or communications managers who want to implement ISO 14001 or ISO 20121 or who work with clients that do
  • Corporate sustainability or CSR managers and procurement professionals responsible for planning or delivering events
  • Organisations with London 2012 Olympic Games contracts
  • Those looking for continual professional development.  You will gain 8 CPD points
“BSI’s name really means something to people. It has been around for a long time and its approach is highly professional.”

What will I learn?

  • Understand and define sustainability and environmental management 
  • Idenitfy and understand the requirements of the ISO 20121 standard
  • Evaluate the importance of achieving and maintaining the standard
  • Draw links between ISO 20121 and ISO 14001 environmental management
  • Understand how the standard applies to your event related business
  • Gain an overview of the ISO 20121 certification process

How will I benefit?

  • Understand how ISO 20121 can improve your business
  • Improve sustainability within your available budget
  • Achieve greater efficiency in overall event planning and delivery
  • Build stakeholder confidence with your sustainability credentials
  • Gain an overview of the ISO 20121 certification process

What's included?

  • You will gain 8 CPD points on completing the course
  • Training course notes

This course is available as both in-house and as an online course in a public virtual classroom.

In-house training

If you have a group of people to train and a single location that is practical, an expert tutor can deliver training at your premises. Want to know more?


Request an in-house training quote >

Course resources

Download course guide (PDF)

COVID-19: Important information on classroom-based training courses

BSI is closely monitoring UK Government Advice regarding the safety of classroom-based training courses. In the event of a classroom-based course being deemed unsafe, your training booking will be automatically transferred to online delivery using our highly-interactive virtual classroom - Connected Learning Live.

If you have any questions regarding your booking, please contact or call +44 345 086 9000.

Booking a course delivered via Connected Learning Live?

Take advantage of our exclusive offers, only available in July and August 2020*

Book a July or August Connected Learning Live course date and you’re entitled to unlock one of the following benefits:

  • Option 1: Get 50% off a second delegate booking fee
    Offer applicable to public courses delivered via Connected Learning Live in July and August 2020 only. Second delegate must attend the same course date
  • Option 2: Save £500 on a BSI Diploma in Quality Management
    Offer applicable to delegates that have booked a public course delivered via Connected Learning Live in July and August 2020 only

Contact our training team today to find out more and book your place. Call +44 345 086 9000 or email

*Terms and conditions: Applies to all public BSI UK training courses, taking place in July and August 2020 via Connected Learning Live only. Call our training team on +44 345 086 9000 or email for more information. Second delegate must attend the same course date as the first delegate. Moves, changes and cancellations are not permitted. Payment required or invoice issued at the time of bookings. This offer does not apply to BSI re-sellers or Cybersecurity and BRCGS courses. Offer is for new BSI UK training bookings only. Offer is not to be used in conjunction with any other offer. Offer subject to availability of training courses. Bookings are non-transferable. All other terms and conditions for training courses apply.