ISO 10002 Customer satisfaction. Complaints handling
This customer satisfaction standard helps organizations to identify, manage and understand how successfully they deal with their customers' complaints.
Customer service
Customer service
Ensure high levels of customer service and satisfaction.
Ensure high levels of customer service and satisfaction.
Customer service
Achieving customer satisfaction is vital for any business and wider service organizations. And good customer service can lead to customer retention, loyalty and competitive edge. We have a range of products and services to help you increase customer satisfaction from managing call centres through to handling complaints.
Customer service certification
