3 January 2007
White’s Motors awaits Hampshire Business Excellence awards result
White’s Motors, one of Hampshire’s best known automotive garage repairers, is anxiously awaiting the result of the county’s Business Excellence Awards for 2006.
The company, based in Southsea, Hampshire, is one of a number of companies in the area seeking recognition for its outstanding achievement in the field of service improvement and has been boosted by its recent adoption of the Garage Services Kitemark® from the British Standards Institution (BSI).
White’s Motors has entered the New(s) Business Excellence Awards under 3 categories: Small Business of the Year, Team of the Year and Business Personality of the Year. The winners will be announced at a gala dinner at the Portsmouth Guildhall on January 18, 2007.
Simon Wright, owner of White’s Motors said: “Gaining the Garage Services Kitemark® is probably the most important thing that I’ve ever done. Turnover has increased, organizational weaknesses have become easier to correct, staff motivation is better and our service is more consistent.”
The Kitemark® Automotive Service scheme was set up by BSI Product Services after an independent survey found that service levels in car service sector were unacceptably low. The Kitemark® scheme is a voluntary third party scheme set up to allow automotive service providers to benchmark their service delivery, build customer loyalty and provide the motoring public with the means to identify garages with a commitment to service quality.
In a sector that has not enjoyed the best of reputations over the past decade, White’s Motors have truly shown their commitment to raising service levels in automotive repair and providing their customers with fair, honest and good service – time after time.
Claire Lynam, Marketing & Communications Manager at BSI Product Services commented: “it is always exciting when one of our Kitemark® licensees really embraces the essence of the scheme and realises the business and service benefits. We wish White’s Motors the best of luck in the News Excellence Business Awards.”
About BSI Kitemark™
The Kitemark® is one of the most respected product quality marks in the world, demonstrating that a wide range of products from lighting to fire extinguishers conform to standards, ensuring that vital safety and performance requirements are met.
The word Kitemark® and the Kitemark® logo are registered trade marks of BSI. A combination of a quality based system, such as BS EN ISO 9000, with advanced product/service testing provide the basis for a Kitemark scheme offering trust, integrity and quality.
Find out more about the BSI Kitemark™