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Process and business improvement




       These standalone courses also form
       an important part of our standards-

       based auditor qualifications, which

       focus on process improvement. Find
       out more about our qualifications

       learning pathway and how you can

       enhance your auditing skills and earn
       industry recognized BSI badges of

       distinction.






                                                               In-house training


       Process Improvement: Professional                       Process Mapping Toolbox towards                                Statistical Process Control                             Failure Mode and Effects Analysis (FMEA)
                                                               Excellence
       If you’ve attended the Process Improvement                                                                             The best decisions are made by collecting and           Prevention is always better than cure. FMEA is a
       Practitioner course (or equivalent) then this course                                                                   interpreting facts and data. SPC has an important       systematic method of identifying and investigating
       will help you gain confidence in applying more          Learn the purpose of process mapping, the various              role within continual process improvement,              potential design or process weaknesses.
       advanced process improvement and change                 approaches for daily operation and process                     providing sound information upon which to make          This course introduces FMEA, understanding it’s
       management tools, approaches and techniques.            improvement, and how to apply process mapping                  decisions. It allows process performance tracking       purpose, background and benefits. You will be
       Develop the skills necessary to manage the              effectively in your organization. For any successful           on a real-time basis, allowing for corrective actions   guided through how to implement FMEA.
       ‘leadership’ of a process improvement activity          organization to sustain their business results in an           to be taken before failure occurs.                      Duration 1 day
       within an organization. Although the case study         ever-changing, customer focused and quality driven             Duration 2 days
       adopts a quality perspective, it can be understood      business environment, process mapping is a pre-
       from all disciplines and therefore the tools and        requisite for day-to-day operations and overall
       techniques covered during the course are                business improvement.
       applicable to any process.
                                                               Duration 2 days
       Duration 2 days








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