Effective and efficient processes are one of the most important factors in business today. For any successful organization to sustain their business results in an ever-changing, customer focused and quality driven business environment, process mapping is a pre-requisite for day-to-day operations as well as for business improvement.
As the saying goes ‘A picture is worth a 1000 words’ - process maps can serve much better than a 50-page report in every single instance, and issues can be pinpointed exactly where improvement needs to happen.
This two day training course will introduce you to the purpose of process mapping, the various approaches for daily operation and process improvement, and how to apply process mapping effectively in your organization.
How will I benefit?
The course will help you:
- Understand different mapping tools and their uses
- Develop the confidence to apply different mapping tools to suit different scenarios
- Map business processes and identify critical areas for improvement
- Provide clear communication between all levels of management
- Provide effective on-the-job training through visualization
Who should attend?
This training is designed for anyone involved with business or operational improvement, including management representatives, managers and engineers.
What will I learn?
You’ll learn the knowledge to:
- Recognize the purpose and benefits of process mapping
- Explain the applications and tools for process mapping
You will have the skills to:
- Apply the mapping tools to a range of scenarios to improve different processes
- Recommend tools and techniques for process mapping
What's included?
- Detailed training course notes
- On completion, you'll be awarded an internationally recognized BSI Training Academy certificate
