Water is the source of life, without which humans, as well as other species, cannot survive. In many countries, there is a lack of knowledge regarding the crisis management of drinking water and wastewater services.
Impairment of the drinking water service would change the quality of life of the affected population in the immediate period while in the medium-term period it could affect their ability to survive; therefore, the continuous and orderly supply of drinking water is of paramount importance for the population. On the other hand, the collection and safe disposal of sanitary wastewater and drainage storm-water is also important if epidemics and general poisoning by contamination as well as urban inundation are to be prevented and in order to protect the environment.
This course will show how to maintain conformance with ISO 24518 recommendations. Learn how to plan, perform and report on internal audits, and understand how these findings can help to improve your organizations’ crisis management of water utilities.
Course benefits
- ISO 24518 will not only help improve the management of crisis of water utilities, but it may also improve operational performance.
- The guideline outlines ways to achieve effectiveness across the full spectrum of water utilities crisis management.
Who should attend?
All responsible for planning, implementing, maintaining, supervising / auditing the organizations’ quality management system built on ISO 24518:2015.
What will I learn?
Upon completion of this training, delegates will have the knowledge to:
- Explain the guidelines of auditing management systems according to ISO 19011:2018.
- Describe the application of the auditing guidelines to auditing ISO 24518:2015.
Have the skills to:
- Initiate the audit and prepare audit activities.
- Conduct audit activities and prepare / distribute the audit report.
- Complete the audit and conduct audit follow-up.
Further information
Prerequisites: You should have an understanding of the requirements of ISO 24518:2015.
There is no formal delegate assessment for this course. On completion, you’ll be awarded an internationally respected BSI Training Academy certificate.
Our high impact accelerated learning approach increases learning by improving knowledge retention and skill application. This course is activity-based, resulting in a deeper understanding of the material and a greater impact on job performance.
Detailed course notes and lunch are provided.
