Water is the source of life, without which humans, as well as other species, cannot survive. In many countries, there is a lack of knowledge regarding the crisis management of drinking water and wastewater services.
Impairment of the drinking water service would change the quality of life of the affected population in the immediate period while in the medium-term period it could affect their ability to survive; therefore, the continuous and orderly supply of drinking water is of paramount importance for the population. On the other hand, the collection and safe disposal of sanitary wastewater and drainage storm-water is also important if epidemics and general poisoning by contamination as well as urban inundation are to be prevented and in order to protect the environment.
You will learn how to develop an implementation plan, establish the necessary documentation, monitor your organizations’ crisis management of water utilities achieve continual improvement of a quality step-by-step.
Course benefits
- What is a Crisis management for water utilities.
- Key concepts, principles and structure of ISO 24518:2015.
- The main requirements of ISO 24518:2015.
Who should attend?
All responsible for planning, implementing, maintaining, supervising / auditing the organizations’ quality management system for local governments and ISO 24518:2015.
What will I learn?
You will gain the knowledge to:
- Recognize a typical framework for implementing ISO 24518 following the PDCA cycle.
- Interpret key concepts and requirements of ISO 24518 from an implementation perspective.
- Identify the benefits specific to an organization in relation to implementing an effective crisis management for water utilities.
Have the skills to:
- Conduct a base line review of an organization’s current position with regards to ISO 24518.
- Implement key concepts of ISO 24518.
- Implement key requirements of ISO 24518.
Further information
Prerequisites: You should have an understanding of the requirements of ISO 18091:2019.
There is no formal delegate assessment for this course. On completion, you’ll be awarded an internationally respected BSI Training Academy certificate.
Our high impact accelerated learning approach increases learning by improving knowledge retention and skill application. This course is activity-based, resulting in a deeper understanding of the material and a greater impact on job performance.
Detailed course notes and lunch are provided.
