Our people 

Excellence through people

Business excellence begins with people. And the easiest, most effective way to achieve it, is to work with those who’ve already embedded excellence in other organizations – like our people.  

We have decades of experience working with all types of businesses, so our people understand the challenges that your business could be facing. They have the skills to recognize where excellence can be achieved and transferred to your employees – or your people.  

We understand how people work, the habits they form and how they can improve. That’s why we hire the best and train them constantly so they can train and support you – and help you make excellence a habit in your organization.


Our Client Managers

The moment you decide to improve your business, our client managers step up to assist you. They work to understand your unique goals. And they do their very best to get you where you want to be, whatever your starting point. What’s more your client manager stays with you from application to certification and beyond, to make sure you get the most from your investment.


Our Trainers

Turn our experience into your expertise with our industry leading professionals. Our trainers are recognized as leaders in their field, and have specialist subject experience having implemented the standards themselves. They are trained to understand and meet your different learning needs, and they have years of industry experience. They know what is required in an audit – so they’ll train you to meet it. They know the thinking behind the standard – so they can convey that knowledge to drive and inspire your people. It’s one of the reasons why our courses have outstanding pass rates and why 99% of our course delegates would recommend us.


Our Auditors

At BSI we employ auditors with experience spanning many industries, enabling us to find the right match for you. Their in-depth knowledge of your business sector will help you get the best out of your management system. They will assist you in making continual improvements to your organization, ensuring you make excellence a habit.