Trainingen ISO/IEC 20000-1:2018

Do you want to add value to your organization and the services you deliver? Then ISO/IEC 20000-1 is for you.

This course allows you to provide a typical framework for implementing a service management system (SMS) based on ISO/IEC 20000-1:2018.

You’ll learn how to assess and report on the conformity and effectiveness of an SMS based on ISO/IEC 20000-1:2018

ISO/IEC 20000-1:2018 Senior Management Briefing (in-company).