Hotline support and exploitation of customer health data architectures as an Outsourced Data Hosting Provider according to the following categories: 3. The provision and operational maintenance of the information system’s application hosting platform 4. The provision and operational maintenance of the virtual infrastructure of the information system used for health information processing 5. The administration and operation of the information system containing health information 6. Outsourced backups of health information (management and exploitation of backups) in accordance with the Statement of Applicability v9 of September 30th, 2020. The organization is certified according to ISO 27001:2013.