Training courses

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Auditing

Auditing

FSSC 22000 v5.1 Auditor/Lead Auditor Training Course >

  • Over five days you’ll gain the knowledge and skills required to plan, conduct, report on and follow up a successful FSSC 22000 version 5 food safety management system audit. Using a step-by-step approach, you’ll be guided through the entire audit process from initiation to follow-up according to best practice techniques.
5 days live online or classroom

FSSC 22000 v5.1 Internal Auditor Training Course >

  • The adoption of a food safety management system (FSMS) is intended to enable an organization to improve its food safety (FS) performance and to manage its FS risks. An internal audit is an essential element to an effective FSMS, and by attending this course you will benefit by learning and developing the skills to help improve your organization’s FS performance. 
2 day live online

IATF 16949:2016 Internal Auditor Training Course >

  • An ineffective audit can mean severe consequences; resulting in process failure, customer dissatisfaction and regulatory non-compliance. Optimize your auditing skills with the internationally recognized IATF 16949:2016, and boost your internal audit capabilities. Gain confidence in planning and performing an effective audit; as well as reporting and assessing corrective action where necessary.
2 day live online

IATF 16949:2016 Understanding Core Tools for Internal Auditors >

  • An ineffective audit can mean severe consequences; resulting possibly in process failure, customer dissatisfaction and regulatory non-compliance. The automotive sector requires internal auditors to demonstrate minimum competencies. This includes understanding of applicable core tool requirements, related to the scope of the audit.
0 day live online or classroom

Internal Auditor ISO 44001 Training Course >

  • An ineffective audit can mean severe consequences; resulting in process failure, customer dissatisfaction and regulatory non-compliance. The Internal Auditor ISO 44001 Training course teaches delegates how to optimize their auditing skills with the internationally recognized ISO 44001:2017 standard.
2 days in-company: live online or at your premises

IRCA Certified ISO 13485:2016 Medical Devices – Quality Management Systems Auditor/Lead Auditor (A18190) >

  • Gain the confidence to effectively audit a QMS in accordance with internationally recognized best practice techniques against the requirements of ISO13485:2016. Consolidate your expertise with the latest developments and contribute to the continuous improvement of your quality system, leading to greater patient safety. You’ll grasp the key principles and practices of effective QMS audits in line with ISO 13485:2016 and ISO 19011 “Guidelines for auditing management systems”.
5 days live online or classroom

IRCA Certified ISO 14001:2015 Environmental Management System: Lead Auditor (A17903) >

  • Gain the confidence to effectively audit an environmental  management system in accordance with internationally recognized best practice techniques. Demonstrate your commitment to a sustainable model by transforming existing auditor skills to ISO 14001:2015. Consolidate your expertise with the latest developments and contribute to the continuous improvement of the business.
5 days live online

IRCA Certified ISO 9001:2015 Quality Management Systems Lead Auditor (A17955) >

  • Gain the confidence to effectively audit a quality management system (QMS) in accordance with internationally recognized best practice techniques. Demonstrate your commitment to quality by transforming existing auditor skills to ISO 9001:2015. Consolidate your expertise with the latest developments and contribute to the continuous improvement of the business.
5 days live online

IRCA Certified ISO/IEC 27001:2013 Information Security Management Systems Lead Auditor  >

  • Auditing is crucial to the success of any management system.  As a result, it carries with it heavy responsibilities, tough challenges and complex problems. This five-day intensive course trains ISMS auditors to lead, plan, manage and implement an Audit Plan. It also empowers them to give practical help and information to those who are working towards certification and also provides the knowledge and skill required to carry out 2nd party auditing (suppliers and subcontractors).
5 days live online

ISO 13485:2016 Internal Auditor >

  • This intensive two day course is intended for medical device quality professionals aiming to build on their knowledge of ISO 13485:2016 and evaluate the effectiveness of the quality management system in their organization. 
2 day live online

ISO 14001:2015 Environmental Management Systems: Internal Auditor >

  • An effective environmental management system (EMS) audit provides a solid framework for meeting customer challenges and realizing benefits such as environmental protection, resource conservation and improved energy efficiency. Optimize your auditing skills in line with the internationally recognized ISO 14001:2015 and boost your internal audit capabilities.
2 days live online

ISO 22000:2018 Food Safety Management Internal Auditor >

  • Become an ISO 22000 internal auditor and make sure your company stays competitive. Train with us and you can help maintain internationally recognized food safety standards throughout your organization and supply chain.
2 day live online

ISO 22301:2019 Internal Auditor Training Course >

  • The adoption of a BCMS is intended to help an organization to continually improve its business continuity performance, fulfil legal and other requirements, and achieve its business continuity objectives. An internal audit programme is one of 4 key assurance processes within an effective BCMS. By attending this course, you will benefit by learning and developing the skills necessary to conduct audits with various objectives, including assessing an organization’s ability to achieve its intended outcomes.
2 days live online

ISO 22301:2019 Lead Auditor Training Course >

  • ISO 22301:2019 is designed to help organizations understand, manage and reduce their risks around business continuity. Our Business Continuity Management Systems Lead Auditor Training Course teaches the fundamental auditing principles and practices, in conformance with national and international accepted norms and regulations relating to BCMS requirements. 
5 days live online

ISO 37001:2016 Anti-bribery Management Systems Internal Auditor >

  • If anti-bribery isn’t managed correctly and effectively, it can have a significant impact on your organization’s reputation, corporate governance, legal compliance and sustainable development. Our ISO 37001 internal auditor course can help you build the highly specialized skills and practical knowledge you need to assess your organization’s management of all aspects of anti-bribery.
2 days live online

ISO 41001:2018 Internal Auditor >

  • Facility management (FM) affects the health, well-being and quality of life of much of the world’s societies and population through the services it manages and delivers. Delivery of practical and precise FM raises the standard of care and increase levels of quality, thereby stimulating organizational maturity and competition.
2 days live online

ISO 45001 Internal Auditor >

  • The adoption of an occupational health and safety management system (OH&S MS) is intended to enable an organization to improve its OH&S performance in the enhancement of health and safety at work, and to manage its OH&S risks. An internal audit is an essential element to an effective OH&S MS, and by attending this course you will benefit by learning and developing the skills to help improve your organization's OH&S performance.
2 days live online

ISO 45001 Lead Auditor >

  • Our OH&S Management Systems Auditor/Lead Auditor Training Course teaches the fundamental auditing principles and practices, in conformance with national and international accepted norms and regulations relating to OH&S requirements. 
5 days live online

ISO 50001:2018 Internal Auditor Training Course >

  • The BSI Training Academy can teach you the essential knowledge and skills an internal auditor needs, along with the areas your Certification Body (CB) will be generally looking for to comply with generic internal auditing requirements in management system standards. This will include the meanings and intention of certification criteria and associated theories, methodologies, techniques or tools.
2 day live online

ISO/IEC 20000-1:2018 Internal Auditor >

  • ISO/IEC 20000-1:2018 specifies requirements for an organization to establish, implement, maintain and continually improve an SMS. The requirements include the planning, design, transition, delivery and improvement of services to meet the service requirements and deliver value for customers, users and the organization delivering the services.
2 day live online

ISO/IEC 27701:2019 Internal Auditor Training Course >

  • ISO/IEC 27701:2019 is designed to help organizations better understand, manage and reduce their risks around personal information. ISO/IEC 27701:2019 is designed to specify requirements and provide guidance for establishing, implementing, maintaining and continually improving a PIMS in the form of an extension to ISO/IEC 27001 and ISO/IEC 27002 for privacy management within the context of your organization.
1 day live online

Implementation

Implementation

Root Cause Analysis (RCA) >

    • To get to the root of the problem efficiently and thereby improve a process, effective problem-solvers use something called root cause analysis.
    • Root causes can be uncovered and analyzed by using a number or approaches, techniques, and tools that help the problem-solver get to the heart of the problem and find its cause(s). Some such tools are generic and can be used in many applications; others are suited solely for root cause analysis.
    • Root cause analysis is best suited for the average employee and is not reserved for the organization's quality manager. The results from using it ate most effective when it is applied in groups of caring employees who want to improve their work situation and the products or services they generate. 
2 days live online

BRCGS Global Standard for Food Safety Issue 8 for Sites >

  • This two-day training course gives technical, quality and operations staff from manufacturers, retailers, and food service companies the opportunity to form a clear understanding of the protocols and requirements of the BRCGS Standard for Food Safety Issue 8, including audit planning, and the events during and after the audit.
2 day live online

FSSC 22000 v5.1 Implementation Training Course >

  • FSSC 22000 is the management system standard for food safety (FSMS) that is aligned to internationally recognized best practice, and through ISO 22000:2018 as its basis, makes use of the ISO high level structure. FSSC 22000 helps organizations to provide safe food by proactively improving their FSMS performance.

HACCP Plans and GMP Implementation training course >

  • Our HACCP Plans and GMP Implementation course can provide you with the information and skills to develop, document and implement a hazard analysis critical control point (HACCP) based food safety plan and to oversee its implementation and monitoring. 
2 day live online

Implementation of Medical Device Regulation (MDR) for CE Marking Training Course >

  • This course will help you to implement the requirements of European Medical Device Regulation (MDR) to obtain and maintain CE marks for your product, giving you access to a market with 500+ million people. Find out best practice for assembling Technical Documentation and QMS when placing Medical Devices (MD) on the European Union market.

ISO 13485:2016 Medical Devices Implementation  >

  • You’ll be introduced to the concepts needed to understand, develop and implement a Quality Management System (QMS). This course provides the knowledge and process steps to enable the effective implementation of a QMS that is in line with the requirements for ISO 13485:2016 certification.
2 day live online

ISO 14001:2015 Environmental Management Systems: Implementation >

  • Businesses are becoming more aware of the environmental implications of their operations, products and services. Increase long term profitability with an internationally recognized environmental system (EMS) that will continue to benefit you in the future. Implementing a framework based on ISO 14001:2015 allows your organization to reduce environmental impacts and increase operating efficiency. This can help you cut waste, prevent pollution and save resources.
2 days live online

ISO 14001:2015 Lead Implementer Training Course >

  • This training combines our 14001 requirements and implementing courses, with an additional 2 days of content with examination. This will provide delegates with: An in depth understanding of the standard; the best practice methods to implement the standard within your organization; and ensure its effectiveness by teaching delegates management skills such as leadership, effective delegation, problem solving and motivation.
5 days live online

ISO 22000 Lead Implementer Training Course >

  • This training combines our ISO 22000 requirements and implementation courses, with an additional 2 days of content with examination. This will provide you with: An in-depth understanding of the standard; the best practice methods to implement the standard within your organization; and ensure its effectiveness by teaching you management skills such as; leadership, effective delegation, problem solving and motivation.
5 day live online

ISO 22000:2018 Food Safety Management Implementation >

  • Meet international food safety management standards throughout your operations and supply chain. And achieve best practice every day with our Implementing ISO 22000 Food Safety Management training course.
2 days live online or classroom

ISO 22301:2019 Implementation Training Course >

  • ISO 22301:2019 is an International Standard that specifies the requirements for a BCMS, providing a framework for maintaining and improving compliance with business continuity requirements and good practice.  The purpose of the Standard is to help organizations ensure that operation’s products and services continue at predefined levels whenever disruptive incidents occur.  The 2019 edition of ISO 22301 brings a less prescriptive and more pragmatic approach to a number of the requirements.
2 days live online

ISO 37001:2016 Anti-bribery Management System Implementing >

  • An anti-bribery management system is an essential component of a successful organization. Implementing an ISO 37001:2016 anti-bribery management system can demonstrate that an organization has put reasonable and proportionate measures to prevent bribery in place.
2 days live online

ISO 41001:2018 Implementation >

  • In a globally-competitive environment, Facility Management (FM) organizations and providers need to communicate among themselves and with interested parties using common principles, concepts and terms, including the assessment and measurement of performance. This is the primary driver for, and purpose of the standard ISO 41001:2018.
2 days live online

ISO 45001 Implementation >

  • ISO 45001 is the management system standard for Occupational Health and Safety (OH&S) that is aligned to internationally recognized best practice, and makes use of the high level structure. ISO 45001 helps organizations to provide safe and healthy workplaces, by preventing work-related injury and ill health; as well as by proactively improving its OH&S performance. 
2 days live online

ISO 45001 Lead Implementer Training Course >

  • This training combines our ISO 45001 requirements and implementation courses, with an additional 2 days of content with examination. This will provide you with: An in depth understanding of the standard; the best practice methods to implement the standard within your organization; and ensure its effectiveness by teaching you management skills such as leadership, effective delegation, problem solving and motivation.
5 days live online

ISO 50001:2018 Implementation Training Course >

  • Establishing, implementing and maintaining an EnMS requires a range of various technical and non-technical tools and techniques. This course will develop your knowledge and skills to implement the requirements of ISO 50001:2018.
2 days live online

ISO 50001:2018 Lead Implementer Training Course >

  • This training combines our ISO 50001 requirements and implementation courses, with an additional 2 days of content with examination. This will provide you with: An in-depth understanding of the Standard; the best practice methods to implement the Standard within your organization; and ensure its effectiveness by teaching you management skills such as; leadership, effective delegation, problem solving and motivation.
5 day live online

ISO 9001:2015 Lead Implementer Training Course >

  • This training combines our 9001 requirements and implementing courses, with an additional 2 days of content  with examination. This will provide delegates with an: In depth understanding of the standard; the best practice methods to implement the standard within your organization; and ensure its effectiveness by teaching delegates soft skills such as leadership, management effective delegation, problem solving and motivation. 
5 days live online

ISO/IEC 20000-1:2018 Lead Implementer Training Course >

  • This training combines our ISO 20000-1 requirements and implementation courses, with an additional 2 days of content with examination. This will provide you with: An in-depth understanding of the Standard; the best practice methods to implement the Standard within your organization; and ensure its effectiveness by teaching you management skills such as; leadership, effective delegation, problem solving and motivation.
5 day live online

ISO/IEC 27001:2013 Information Security Management Systems: Implementation >

  • Recent high profile information security breaches and the value of information are highlighting the ever increasing need for organizations to protect their information. An Information Security Management System (ISMS) is a controlled approach to managing sensitive company information so that it remains secure. It encompasses people, processes and Information Management Security Systems.
3 days live online

ISO/IEC 27001:2013 Information Security Management Systems: Lead Implementer >

  • Recent high profile information security breaches and the value of information are highlighting the ever increasing need for organizations to protect their information. An Information Security Management System (ISMS) is a controlled approach to managing sensitive company information so that it remains secure. It encompasses people, processes and Information Management Security Systems.
5 days live online

ISO/IEC 27701:2019 Implementation Training Course >

  • ISO/IEC 27701:2019 specifies the requirements and provides guidance for implementing a privacy information management system (PIMS) in the form of an extension to ISO/IEC 27001 and ISO/IEC 27002 for privacy management, within the context of your organization.
2 days live online

Masterclass: ISO 22301 Business Continuity Management Systems >

  • This masterclass will provide you with in-depth insight, enabling you to implement, maintain and improve the more challenging technical aspects of a business continuity management system (BCMS), based on ISO 22301:2019 and related standards in the 22300 series.
5 days live online

Requirements/Introduction

Requirements/Introduction

Awareness of Safe working during the COVID-19 pandemic–General guidelines for organizations >

  • The current COVID-19 pandemic has fundamentally shifted the way people live and work. As the pandemic spread and began to impact different regions, many countries faced a sudden ‘lockdown’. With populations confined to their own homes, organizations of all types had to change the way they operated or shut down entirely, with little or no time to prepare. Following the initial global crisis, a potential cycle is emerging: outbreaks are controlled, and restrictions are eased, new clusters of cases emerge, and restrictions need to be reintroduced
1 day live online

Corrective & Preventive Actions >

  • This course provides you with a thorough understanding of  "Corrective Action" and  "Preventive Action." The Course will teach you how to properly document a corrective (CAR) or preventive (PAR) action request, answer a CAR/PAR, and close out a CAR/PAR.
2 days live online

Guidelines for Supply Chain Aspects of Business Continuity Training Course (ISO/TS 22318:2015) >

  • Most organizations rely, to a lesser or greater extent upon suppliers who, in turn, rely upon suppliers themselves. This is the concept of supply chain and organizations, in addition to managing the risks of disruption of their own business processes, should also manage the risks of supply chain failure. The growth of modern concepts such as sole supplier and ‘just in time’ can mean that some organizations are critically reliant upon their suppliers and their suppliers’ suppliers and so on. 

HACCP Requirements Training Course >

  • An ineffective HACCP plan can result in severe consequences for food safety; resulting in product and process failure, customer dissatisfaction and regulatory non-compliance.
1 day live online or classroom

IATF 16949:2016 Requirements Training Course >

  • In today’s fast paced environment, customers are more demanding and competition more intense. Delivering quality products and services is more crucial than ever for survival and long-term success. Having an internationally recognized Automotive Quality Management System (Automotive QMS) allows you to enhance organizational performance, increase customer satisfaction and gain a competitive edge.
2 days live online

Introduction to Food Safety based on R 638:2018 Training Course >

  • This one-day course begins with an introduction session to food safety covering food handling and food hygiene principles that are practiced the world over. With this foundation of knowledge, delegates are ready to move onto studying Good Manufacturing Practice (GMP) in the afternoon session.
0 day live online

ISO 14001:2015 Environmental Management Systems: Requirements >

  • Environmental management is no longer a moral choice but a business necessity. Organizations that recognize the benefits of a sustainable model are best positioned to thrive in changing environmental conditions. An ISO 14001:2015 environmental management system (EMS) helps you drive sustainable growth, stimulate innovation and gain access to new markets.
1 day live online

ISO 14001:2015 Requirements On-demand eLearning Training Course >

  • Environmental management is no longer a moral choice but a business necessity. Organizations that recognize the benefits of a sustainable model are best positioned to thrive in changing environmental conditions. An ISO 14001:2015 EMS helps you drive sustainable growth, stimulate innovation and gain access to new markets.
4 hours live online

ISO 22000:2018 Food Safety Management Requirements >

  • Get started with ISO 22000 food safety management and introduce international best practice into your business. Our Introduction to ISO 22000 Food Safety Management training course gives you the head start you need to stay competitive.
1 day live online

ISO 31000:2018 Requirements and Implementation Training Course >

  • All organizations face uncertainty in meeting their objectives. As a proven methodology, risk management is a systematic framework and process for maximizing those areas where outcomes can be controlled while minimizing those that cannot be predicted and over which control cannot be exercised.
2 days live online or classroom

ISO 41001:2018 Requirements >

  • Facility management (FM) integrates multiple disciplines to have an influence on the efficiency and productivity of economies of societies, communities and organizations, as well as the way individuals interact with the built environment.

0 day live online

ISO 45001 Requirements >

  • Learn how to embed continual improvement at the heart of your organization through an ISO 45001 Occupational Health and Safety Management System (OH&S MS). The new standard is an opportunity for organizations to align their strategic direction and increase focus on improving health and safety performance.
1 day live online or classroom

ISO 45001 Requirements On-demand eLearning Training Course >

  • Learn how to embed continual improvement at the heart of your organization through an ISO 45001 Occupational Health and Safety Management System (OH&S MS). This is an opportunity for organizations to align their strategic direction and increase focus on improving health and safety performance.
4 hours live online

ISO 50001 Energy Management System: Masterclass >

  • This masterclass will provide you with knowledge and skills to implement, maintain and improve the more challenging technical aspects of an energy management system (EnMS) based on ISO 50001.
5 day live online

ISO 50001:2018 Requirements Training Course >

  • Our one-day ISO 50001:2018 requirements course uses an activity-based, delegate-centered approach. This helps you share energy management experiences and knowledge with other attendees, bringing the information presented alive to improve retention and support your implementation process when you return to work.
1 day live online

ISO/IEC 20000-1:2018 Implementation >

  • ISO/IEC 20000-1:2018 is the internationally recognized standard for a service management system. It supports the management of the service lifecycle, including the planning, design, transition, delivery and improvement of services to meet agreed requirements, so they deliver value for customers, users and the service provider.
2 day live online

ISO/IEC 20000-1:2018 Requirements >

  • Do you want to add value to your organization and the services you deliver? Then ISO/IEC 20000-1 is for you. It specifies the requirements for an SMS, including how to plan, design, transition, deliver and improve services so they deliver value for you and your customers.  
1 day live online

ISO/IEC 27001:2013 Information Security Management Systems: Requirements >

  • Information security is critically important to both you and your interested parties. BSI has developed a comprehensive one-day non-residential course that explores in depth the organizational implications of the International Standard for Information Security Management (ISO/IEC 27001:2013). The course aim is to explain the main requirements of ISO/IEC 27001:2013 and its organizational benefits.  
1 day live online

ISO/IEC 27701:2019 Requirements Training Course >

  • ISO/IEC 27701 is designed to specify requirements and provide guidance for establishing, implementing, maintaining and continually improving a PIMS in the form of an extension to ISO/IEC 27001 and ISO/IEC 27002 for privacy management within the context of your organization. A PIMS framework will help you to operate and maintain processes for your organization whilst providing assurance to your stakeholders.
1 day live online

Masterclass: ISO 31000 Risk Management Systems >

  • This masterclass will provide you with the knowledge and skills to implement, maintain and improve the more technical aspects of a risk management system, achieving sustained success in performance.
5 day live online

Process Improvement: Introduction Training Course >

  • Today more than ever, organizations worldwide are improving operations by adopting process-driven philosophies, mindsets, and methodologies. As a result, demand for process improvement expertise is increasing day by day.
1 day live online or classroom

Requirements of ISO/IEC 27001:2013 On-demand eLearning >

  • Information security is critically important to both you and your interested parties. BSI has developed an on-demand eLearning course that explores in-depth the organizational implications of the International Standard for Information Security Management (ISO/IEC 27001:2013). The course aim is to explain the main requirements of ISO/IEC 27001:2013 and its organizational benefits. 
4 hours live online

Road to Net Zero. Terminology and Principles >

  • The purpose of this course is to introduce the Road to Net Zero to non-sustainability senior professionals and executives and to help develop understanding around the language, principles, and roadmap to Net Zero, including the key decisions around independent 3rd party verification or validation to PAS 2060 or a similar standard.
2 hours live online

Smart Working Principles and Good Practice (PAS 3000:2015) Training Course >

  • The nature of work is changing as a result of new technologies, new approaches to the design of workplaces and aspirations; both for greater productivity in organizations and improved wellbeing for employees. Smart Working provides a strategic and integrated approach to modernizing working practices in this context, and delivering benefits across the ‘triple bottom line’ – to organizations, individuals and the environment.

    The importance of this course is brought into sharp focus by the business continuity requirements of organizations during the COVID-19 crisis, and will help prepare you for future threats and disruptions. This course will take you beyond the reactionary remote working measures implemented by many organizations towards a systematic approach that will support greater resilience, alongside a range of other organizational benefits.

    This course will help you understand the key concepts of Smart Working and the importance of taking an integrated approach to the transformational change involved. You’ll learn the terminology involved, the areas within organizations that need to change and the skills needed in the various disciplines involved, and in particular, the real estate, technology and people functions.
1 day live online

South African Medical Device Legislation (SAMDL) Training Course >

  • This course will introduce you to the long awaited MDL, the publication of which in December 2016 marked the start of a transition period for the medical device industry in South Africa: You will be guided through the changes that will affect all medical device manufacturers (including some classes of devices without a medical purpose), importers, distributors and wholesalers.
1 day live online or classroom

Understanding and Improving your Culture of Food Safety Training Course >

  • The top food safety standards are introducing a requirement for measuring and implementing a culture of food safety. Food safety culture is becoming a common nonconformance in food safety audits. Food companies are struggling to understand how to measure and improve their culture and are seeking advice and guidance
0 day live online

Understanding FSSC 22000 v5 Training Course >

  • Learn how to embed continual improvement at the heart of your organization through an FSSC 22000 Food Safety Management System (FSMS). The base of the ISO 22000:2018 standard is an opportunity for organizations to align their strategic direction and increase focus on improving food safety performance.

Understanding FSSC 22000 v5.1 Training Course >

  • Learn how to embed continual improvement at the heart of your organization through an FSSC 22000 Food Safety Management System (FSMS). The base of the ISO 22000:2018 standard is an opportunity for organizations to align their strategic direction and increase focus on improving food safety performance.
1 day live online

Understanding Hazard Analysis Critical Control Point (HACCP) >

  • Understand the role of Hazard Analysis and Critical Control Point (HACCP) within food safety management systems, regulations and legislation. And get a detailed overview of the programme’s seven principles in our Understanding HACCP for Food Safety training course.
1 day live online or classroom

Understanding ISO/PAS 45005 >

  • As organizations set a revised course for their ‘next normal’ they must adapt quickly, adopting new working practices to ensure the safety of their people and their customers.

Skills and specialisms

Skills and specialisms

Business Impact Analysis (BIA) Training Course >

  • Business Impact Analysis is a fundamental practice that, when undertaken correctly, can effectively establish the framework for resilience and continuity arrangements in an organization. The process can provide other benefits by informing management to consider succession planning, supply chain strategies and avoid single points of failure.

Process Improvement: Practitioner Training Course >

  • This interactive and practical three-day course will provide first-hand experience of the approaches and tools necessary for effective process improvement. By developing your knowledge and skill in this important area, you will be able to deploy a process improvement framework that works effectively for your organization.
3 live online

Process Improvement: Professional Training Course >

  • This interactive and highly practical two-day course will provide first-hand experience of the more advanced approaches and tools of process improvement, and the leadership skills that can help you lead teams making process improvements within an organization.
2 live online