Effective and efficient processes are one of the most important factors in business today. For any successful organization to sustain their business results in an ever-changing, customer focused and quality driven business environment, process mapping is a pre-requisite for day-to-day operations as well as for business improvement.
As the saying goes ‘A picture is worth a 1000 words’ - process maps can serve much better than a 50-page report in every single instance, and issues can be pinpointed exactly where improvement needs to happen.
This two day training course will introduce you to the purpose of process mapping, the various approaches for daily operation and process improvement, and how to apply process mapping effectively in your organization.
How will I benefit?
The course will help you:
- Understand different mapping tools and their uses
- Develop the confidence to apply different mapping tools to suit different scenarios
- Map business processes and identify critical areas for improvement
- Provide clear communication between all levels of management
- Provide effective on-the-job training through visualization
Who should attend?
This training is designed for anyone involved with business or operational improvement, including management representatives, managers and engineers.
What will I learn?
You’ll learn the knowledge to:
- Recognize the purpose and benefits of process mapping
- Explain the applications and tools for process mapping
You will have the skills to:
- Apply the mapping tools to a range of scenarios to improve different processes
- Recommend tools and techniques for process mapping
What's included?
- Detailed training course notes
- On completion, you'll be awarded an internationally recognized BSI Training Academy certificate
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Terms & conditions: Transfers and cancellations of training courses If delegate cancels a registration: Any cancellations must be made no later than 14 working days before the start date of the relevant training course. We will only accept cancellations that are made in writing. If a delegate fails to attend a training course without prior cancellation request, full payment will be required. If BSI postpones or cancels a training course, or changes the course content: We reserve the right to cancel or postpone a training course at any time, without incurring any additional liability to the Licensor or any delegate. In such circumstances, we will offer alternative dates, a full refund or a credit note.
Refund Policy: if the refund is approved by the Licensor, it will be made through the original mode of payment only. No refunds shall be given for the cancellation of distance learning, blended learning and e-learning courses no matter when cancellation is notified to us. Terms of Payment: On receipt of training booking form/LPO, an invoice will be sent to you. Course fees/payments are inclusive of training courseware, lunch and refreshments for classroom based public training. Lodging and travel costs are excluded in the course fee. The individual attending the course must make their own travel and accommodation arrangements.
