Knowledge management

Recorded: 10 May 2023

Timing: 12.00 - 13.00 (BST)

What’s this Knowledge Management webinar about?

Knowledge is a key source of value for organizations and when it’s harnessed can help you mitigate operational and reputational risks, strengthen resilience, and enable agility and more effective decision-making.

This webinar will focus on the recently published BS 34401:2022 Knowledge management. Application of BS ISO 30401. Guide and Executive Briefing and explain how your business can use these documents to implement, review and improve a knowledge management system (KMS).

Who should attend the Knowledge Management webinar?

All sizes and types of organization, including public and private sector bodies, non-governmental organizations, charities and other not for profit organizations.

What will participants gain?

• Insights and guiding principles on what KM is, drawn from the principles of BS 34401
• Knowledge of the key factors to consider when implementing a KMS
• How to implement the standard including awareness of some common pitfalls
• The chance to put your questions to experienced knowledge management professionals
• A post-event copy of all presentations and a recording of the webinar for future reference

AGENDA

Welcome & Introduction

Helena Barrell, Standards Development Manager, BSI

Launch of BS 34401 and Executive Briefing

Helena Barrell, Standards Development Manager, BSI

What is Knowledge Management (and what is it not)?

Margaret Gair MA FCLIP, Head of Library & Information Services, Scottish Government

How to Implement the Standard, KM Enablers and Guiding Principles

Adrian Malone, Digital Engagement and Business Partnering Director, WSP UK

Challenges and Pitfalls

Adrian Malone, Digital Engagement and Business Partnering Director, WSP UK

Margaret Gair MA FCLIP, Head of Library & Information Services, Scottish Government

Q&A

How to Access the Executive Briefing and Guide

Helena Barrell, Standards Development Manager, BSI

Summary & Close

Adrian has 25 years’ experience in construction and engineering. He has been active in knowledge management over the past 20 years, having initially written a master’s thesis on the topic, which led to him taking on a leadership role as Head of KM at a UK construction contractor. Adrian was actively engaged as a member of the Knowledge Management Forum at Henley Business School, was a co-founder of the Association for Project Management Knowledge SIG, and he is a member of the BSI KMS/1 committee for ISO 30401, and lead author for the BSI Executive Briefing for the Guide to the Application of the Standard. Adrian has worked as Group Business Process owner for Knowledge and Collaboration for an international engineering consultancy and at a senior level in information technology, digital, human resources, and innovation roles. He is currently leading the UK digital programme for WSP in the UK.

Margaret is Head of the Scottish Government’s Library & Information Service. Prior to that she was for 10 years Knowledge Management lead in the Ministry of Defence’s Information & Knowledge Services team, where she was responsible for the design and implementation of the Defence Knowledge Strategy. She sat on the working groups which developed the Knowledge Principles for Government and the Government Knowledge Management Maturity Model, and is currently Government KIM representative on the BSI KMS/1 committee. She is a Chartered Librarian and Fellow of CILIP, the Institute for Library and Information Professionals.

Helena Barrell joined BSI as a Standards Development Manager in 2019. She manages a range of UK standards committees, which include KMS/1 Knowledge Management Systems, HCS/1 Human Capital Standards and CH/338 Menstrual products. Prior to working at BSI, Helena gained experience in publishing, with editorial roles at a professional membership body and in the charity sector.

This event contributes to UN Sustainable Development Goal 9 on industry, innovation and infrastructure.