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    System Certification

    ISO 13131 Health Informatics in Telehealth Services Management

    Improving the provision to analyze risks to quality and safety when telehealth services are used to support healthcare activities.

    Remote provision of consultation and services has made healthcare more accessible than ever before.

    Healthcare technology is becoming fundamental in delivery of care. With the rise of telehealth services, providers must be able to analyze the risks to the quality, safety and continuity of care to provide the highest quality of service across communities.

    ISO 13131 provides guidelines for the operations of telehealth services, using risk management processes, quality objectives, and procedures. It provides a set of example guidelines containing objectives and procedures for each domain of telehealth services.

    Inspiring confidence in remote patient care

    Give patients consistent, high-quality telehealth provision through a rigorous framework for remote care with a heavy focus on patient satisfaction.

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      Apply and develop quality objectives and procedures for implementing telehealth services

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      Understand how to scale telehealth services based upon quality metrics and patient satisfaction.

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      Improve services across both synchronous and asynchronous communications

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