Proofpoint's award-winning Customer Technical Support team assists customers globally with implementation, training, technical support, and best practices guidance. They are experts at providing ongoing support for security awareness programs and assessments, including template selection or any customizations desired. In addition, they will supply you with sample project plans, communication email templates, and technical advice to use in your security education program.

Their Customer Technical Support will also follow-up with you throughout your license term to offer refresher training for new project personnel, assistance with scaling the program and ongoing technical support.