Process Mapping Toolbox Towards Excellence

Effective and efficient processes are one of the most important factors in business today. For any successful organization to sustain their business results in an ever-changing, customer focused and quality driven business environment, process mapping is a pre-requisite for day-to-day operations as well as for business improvement.

As the saying goes ‘A picture is worth a 1000 words’ - process maps can serve much better than a 50-page report in every single instance, and issues can be pinpointed exactly where improvement needs to happen.

This two-day training course will introduce you to the purpose of process mapping, the various approaches for daily operation and process improvement, and how to apply process mapping effectively in your organization.

How will I benefit?

  • Apply different mapping tools to suit different scenarios
  • Map their business processes and identify critical areas for improvement
  • Provide clear communication between at all levels of management
  • Provide effective on-the-job training through visualization

Our experienced tutors have practical application of the subject matter, enabling them to understand and meet your specific industry requirements.