Crisis Management Training Course

Crisis management and crisis management planning can protect organizations against complete failure if/when a catastrophic disruption happens. This course explores sudden onset and slow onset crises caused by internal and external issues as well as methods for determining risk to use as a basis for crisis management plans. Delegates will learn about the key elements of crisis management, how to formulate a crisis management plan and how to relate the plan to other continuity plans. Practical matters including how and when to put a crisis management plan into action and determine when a crisis is over are also covered.

This training course combines presentations as well as individual and team activities designed to establish a practical understanding of the elements of crisis management, enabling you to construct, deploy and validate relevant crisis management plans.


Who should attend?

Anyone involved in emergency planning and crisis management.

This training course is HRDF approved under the SBL scheme. On completion, you’ll be awarded an internationally recognized BSI Training Academy certificate.

What will I learn?

Delegates will have the knowledge to:

  • Describe the type of circumstances where incident and crisis management are relevant
  • Explain the key features of effective Incident and Crisis Management Plans
  • Identify when Incident and Crisis Management Plans should be used and when to stand down
  • Demonstrate use of Crisis Management Plans to deal with a disaster

Delegates will have the skills to: 

  • Formulate Incident and Crisis Management Plans relevant to their organization
  • Invoke and manage an incident or a crisis through the use of a Crisis Management Plan

How will I benefit?

This course will help you:

  • Understand the distinction between crisis management, recovery and continuity
  • Develop incident management and crisis management arrangements for your organization
  • Manage incidents and organizational crises by following appropriate plans

Learning method

Our unique accelerated approach fast-tracks learning, improves knowledge retention and ensures you get the skills to apply your knowledge straight away. This course involves practical activities as well as toolkits, templates and classroom learning to help you develop a deeper understanding of the material and have a greater impact on job performance. 

Register for Public Training Get quotation for in-house training

    o    Suitable for small groups
    o    Suitable for single person
    o    Learn from other organizations
    o    HRDF Claimable

    o    Suitable for large groups
    o    Flexible & convenient
    o    Tailored for your needs
    o    25% - 30% cheaper
    o    HRDF Claimable


Available as an In-House Course

Call us and speak with our training advisors on running an in-house training.

Get quotation for in-house training

Course Guides & Materials

For more information about the course, speak to our training advisors today.