Getting started with ISO/IEC 20000 IT Service Management System

Discover the very best IT service management for your business. And make sure your ITIL is performing to the standard you need in terms of ITIL process and ITIL framework. ISO/IEC 20000 can transform the way internal or outsourced IT services are delivered.   Get started with us to understand how the standard can meet your needs.  


What is ISO/IEC 20000 IT Service Management System?

ISO/IEC 20000 is the first internationally recognised standard for IT service management. The standard is published in two parts: ISO/IEC 20000-1 outlines requirements for developing and implementing an IT management system; and ISO/IEC 20000-2 explains best practice for service management.

The standard outlines how to implement IT services that are driven by and support business objectives – rather than just technology needs. Both parts of the standard have been revised to support ITIL which include ITIL process and ITIL framework – showing you how to increase capacity and performance.  


What are the benefits of ISO/IEC 20000 IT Service Management System?

  • Achieve international best practice standards of IT management
  • Develop IT services that are driven by and support business objectives
  • Integrate people, processes and technology to support business goals
  • Put in place controls to measure and maintain consistent levels of service
  • ISO/IEC 2000 is compatible with ITIL to support continual improvement




Why BSI?

The food industry impacts every person on the planet. Though what the world's population may eat may differ depending on the geography, wealth, age, gender and availability of goods, no other sector plays such a vital role in all of our day-today lives and culture. Economically, food represents 10% of global GDP (valued at US$48 trillion by the World Bank).

But the food sector also faces significant challenges. Each year, food-borne illness makes one in ten people ill and is the cause of death for millions around the world. Population growth projections and an increasing middle class suggest that the demand for food will increase 70% by 2050. And, consumers are increasingly conscious about what goes into their food, how it's made, its impact on ecosystems and where it comes from.

BSI believes the world deserves food that is safe, sustainable and socially responsible. We support the food sector by developing and publishing standards of best practice, supply chain solutions as well as training and certification to not only the most popular food safety standards, but other business improvement standards that work together to make organizations more resilient.

Working in 172 countries, we pride ourselves on the expertise, integrity and professionalism of our people. Our mission is to help our 80,000 clients, ranging from high-profile global brands to small local companies, survive and prosper in today's world.

BSI believes the world deserves food that is safe, sustainable and socially responsible. We support the food sector by developing and publishing standards of best practice, supply chain solutions as well as training and certification to not only the most popular food safety standards, but other business improvement standards that work together to make organizations more resilient.

Working in 172 countries, we pride ourselves on the expertise, integrity and professionalism of our people. Our mission is to help our 80,000 clients, ranging from high-profile global brands to small local companies, survive and prosper in today's world.