Danamon Business Continuity Management Achieves ‘ISO 22301: 2012 – BCMS’ Certification with BSI Indonesia

International Recognition for Danamon’s Business Continuity Management

PT Bank Danamon Indonesia, Tbk. (“Danamon”) on 2 July 2013 has achieved ISO 22301: 2012 – BCMS certification, an international recognition for institutions that have shown excellence in continuous improvements and implementation of business continuity management system. With this achievement, Danamon has become the first company in Indonesia and the first bank in South East Asia to receive this certification from the British Standard Institution (BSI) Group Indonesia, a prominent certification body with more than 100 years of experience and, as such, was proven to have met international standards in business continuity. This underscores the strength and resilience of all aspects of Danamon, especially in responding to any foreseeable threat regardless of the causes.      

 “This certification is a result of our hard work in undertaking continuous improvements to our banking process, particularly in ensuring business continuity. We are confident that, with this internationally recognized certification, customers’ trust towards Danamon will further increase,” said Muliadi Rahardja, Danamon Operations Director.

The ISO 22301: 2012 – BCMS international certification is achieved by Danamon through an audit process from BSI Group, one of the world’s most renowned certification bodies with a presence in 120 countries. The audit mechanism used an approach whereby the auditor checked for the fulfillment of quality standards as required by ISO 22301: 2012 – BCMS such as compliance to the prevailing regulation, products and services quality, management commitment, and other supporting functions that have a role in business continuity. 

 “This achievement is only the beginning of Danamon’s journey, and we will use this as a foundation for further improvements. We believe that with sustainable development of Danamon’s operations, Danamon’s customers will continuously receive benefits in the form of convenient transactions and higher quality products and services,” said Satinder Ahluwalia, Integrated Risk Director, Danamon. 

ISO 22301: 2012 – BCMS is categorized as a premium ISO, as it is published in mid 2012 and only a few companies have been certified.

 “We would like to congratulate Danamon as the first company in Indonesia and the first bank in South East Asia that have achieved the ISO 22301: 2012 – BCMS certification from BSI Group. Meeting this ISO standard is no easy feat, as it requires a strong commitment from management and support from every level of the company. This certification shows that Danamon is a strong institution with assured business continuity,” said Mr.Yuan Bambang Handayana, Managing Director BSI Group Indonesia.

About Danamon:

PT Bank Danamon Indonesia Tbk. (Danamon) was established in 1956 and as of March 31, 2013 operates over 3,300 branches and points of sales, including its Danamon Simpan Pinjam (DSP) and Syariah units as well as its subsidiaries branches. As of December 31, 2012 Danamon provides its customers with access to over 30,000 ATMs, including through its association with ATM Bersama and ALTO, in all 33 provinces in Indonesia. Danamon manages IDR 153.8 trillion in assets as of March 2013.

Danamon was recently awarded as the Top 10 Publicly Listed Company with the highest Good Corporate Governance (GCG) ASEAN Scorecard by Institute for Corporate Directorship (IICD). Danamon also received Digital Brand of the Year 2012 Award in the Credit Card Category from Infobank. Internationally, Danamon received “Best Corporate Governance” in FinanceAsia’s Asia’s Best Companies 2012 poll.

Danamon is the sole issuer and acquirer of American Express® cards in Indonesia under an independent operator agreement which allows it to issue American Express cards to individual and corporate clients. Danamon is also the only bank which provides services to local merchants who accept American Express Cards and for signing up new merchant partners in Indonesia. Danamon is also the sole license holder of Manchester United cards in Indonesia, allowing the Bank to issue Manchester United ATM/Debit cards and credit cards.

PT Adira Dinamika Multi Finance Tbk (Adira Finance), the automotive financing subsidiary of Danamon, operates an extensive branch network in more than 260 cities in Indonesia. Danamon is also the majority owner of PT Asuransi Adira Dinamika (Adira Insurance), a general insurance company and PT Adira Quantum Multifinance (Adira Kredit), a durable goods financing company

As of March 31, 2013, Danamon was 67.37% owned by Asia Financial (Indonesia) Pte. Ltd. and 26.25% by the public as well 6.38% by JPMCB-Franklin Templeton Investment Funds. On April 2, 2012, Danamon has been informed by Fullerton Financial Holdings Pte. Ltd., that it has entered into a share purchase agreement with DBS Group Holdings to sell its interest in the whole of the issued share capital of Asia Financial (Indonesia) Pte. Ltd. to DBS. The transaction is subject to the approvals, among others, of DBS shareholders and regulators in Singapore and Indonesia, including Bank Indonesia.

For further information regarding Danamon, please visit Danamon’s corporate website at: www.danamon.co.id