ISO/IEC 20000 Auditor Training Course (APMG accredited)

 

ISO 20000:2018 is an international standard that allows companies to demonstrate excellence and prove best practise in management. The standard ensures companies can achieve factual approach benchmarks to continuously improve their delivery of services.

What are the benefits?

Upon successful completion of this course, delegate would be awarded:

APMG auditor qualification

  • Upon successful completion of the 40-multiple choice examination and scored 26 marks out of 40 questions.
  • Delegate can register at itSMF qualification register upon successful completion of the above exam.
  • Delegate is entitled to claim the CPD under itSMF scheme.
Company's benefits:
  • To ensure compliance to an international standard for Service Management
  • Ensure that the organization demonstrates its ability to provide services that meet customer requirements through internal audit
  • Enable the organization to benchmark the service management system
  • To have competent auditors within the organization