Following a successful assessment and recommendation, you’ll be issued a BSI Kitemark certificate to show that you provide a quality service to your customers.
Quickly builds trust – gives confidence to potential customers to win new business.
Drives service culture – use the requirements of Customer Service Kitemark to instil an organizational culture which focuses on understanding customer needs and exceeding their expectations through service excellence
Increases customer lifetime value – by delivering consistently excellent service experience to ensure customer satisfaction and build loyalty
Highlights commitment – through going the extra mile in obtaining third party certification, assures your stakeholders that you are not just ‘talking the talk’.
Find out more about the benefits of Customer Service Kitemark by reading our client guide now.