Crisis Management Training Course

Crisis management and crisis management planning can protect organizations against complete failure if/when a catastrophic disruption happens. This course explores sudden onset and slow onset crises caused by internal and external issues as well as methods for determining risk to use as a basis for crisis management plans. Delegates will learn about the key elements of crisis management, how to formulate a crisis management plan and how to relate the plan to other continuity plans. Practical matters including how and when to put a crisis management plan into action and determine when a crisis is over are also covered.

 

This training course combines presentations as well as individual and team activities designed to establish a practical understanding of the elements of crisis management, enabling you to construct, deploy and validate relevant crisis management plans.

Who should attend?

  • Anyone involved in emergency planning and crisis management

Pre-requisites:

There are no prerequisites for attending this course, however an understanding of business impact analysis, risk and business continuity would be useful.

What will I learn?

Delegates will have the knowledge to:

  • Describe the type of circumstances where incident and crisis management are relevant
  • Explain the key features of effective Incident and Crisis Management Plans
  • Identify when Incident and Crisis Management Plans should be used and when to stand down
  • Demonstrate use of Crisis Management Plans to deal with a disaster

 

Delegates will have the skills to:

  • Formulate Incident and Crisis Management Plans relevant to their organization
  • Invoke and manage an incident or a crisis through the use of a Crisis Management Plan

How will I benefit?

This course will help you:

  • Understand the distinction between crisis management, recovery and continuity
  • Develop incident management and crisis management arrangements for your organization
  • Manage incidents and organizational crises by following appropriate plans

What's included?

  • Detailed course notes
  • Lunch and refreshments
  • On completion you'll be awarded an internationally recognized BSI Training Academy certificate

 

In-house training

If you have a group of people to train and a single location that is practical, an expert tutor can deliver training at your premises. Want to know more?

 

Request an in-house training quote >

Course resources

Download course guide (PDF)


COVID-19: Important information on classroom-based training courses

BSI is closely monitoring UK Government Advice regarding the safety of classroom-based training courses. In the event of a classroom-based course being deemed unsafe, your training booking will be automatically transferred to online delivery using our highly-interactive virtual classroom - Connected Learning Live.

If you have any questions regarding your booking, please contact training@bsigroup.com or call +44 345 086 9000.


Booking a course delivered via Connected Learning Live?

Take advantage of our exclusive offers, only available in July and August 2020*

Book a July or August Connected Learning Live course date and you’re entitled to unlock one of the following benefits:

  • Option 1: Get 50% off a second delegate booking fee
    Offer applicable to public courses delivered via Connected Learning Live in July and August 2020 only. Second delegate must attend the same course date
  • Option 2: Save £500 on a BSI Diploma in Quality Management
    Offer applicable to delegates that have booked a public course delivered via Connected Learning Live in July and August 2020 only

Contact our training team today to find out more and book your place. Call +44 345 086 9000 or email training@bsigroup.com

*Terms and conditions: Applies to all public BSI UK training courses, taking place in July and August 2020 via Connected Learning Live only. Call our training team on +44 345 086 9000 or email training@bsigroup.com for more information. Second delegate must attend the same course date as the first delegate. Moves, changes and cancellations are not permitted. Payment required or invoice issued at the time of bookings. This offer does not apply to BSI re-sellers or Cybersecurity and BRCGS courses. Offer is for new BSI UK training bookings only. Offer is not to be used in conjunction with any other offer. Offer subject to availability of training courses. Bookings are non-transferable. All other terms and conditions for training courses apply.