Learn to keep your business processes lean and boost customer satisfaction with our Lean Six Sigma training courses.
Lean Six Sigma is a two staged approach which drives continual improvement in organizations and strives towards greater than 99% efficiency.
Lean refers to maximizing customer value and minimizing the areas of waste in processes; creating enhanced customer satisfaction and less wasted resources. Six Sigma is the ongoing effort to continually reduce product and process variation through a defined project approach.
Combined, the two approaches can result in benefits including reduced costs, retained business, improved staff morale and increased customer satisfaction.
Find out more about BSI's other Lean Six Sigma services.