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Lean Six Sigma is a two staged approach which drives continual improvement in organizations and strives towards greater than 99% efficiency.
Lean refers to maximizing customer value and minimizing the areas of waste in processes; creating enhanced customer satisfaction and less wasted resources. Six Sigma is the ongoing effort to continually reduce product and process variation through a defined project approach.
Combined, the two approaches can result in benefits including reduced costs, retained business, improved staff morale and increased customer satisfaction.
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