Whenever we turn on a light switch, use the internet, unwrap food from a supermarket, or our children play with a toy, or we do hundreds of other everyday things, we’re usually using standards without knowing it.
Standards do three key things for products and services. They help make them:
- Safer – for example, by setting minimum standards for electrical appliances
- Better quality – for example, by setting out how companies can produce clearer, simpler and more accurate bills
- Easier to use – for example by establishing rules for product design, so that elderly and disabled people can use them
Standards help all kinds of organizations to work in a better and smarter way, to improve their efficiency and be more innovative – and all those things benefit consumers. But there are some areas where standards have a particularly important impact on consumers: services, wellbeing, inclusivity, sustainability and the security of personal information.
> Find out more about how standards benefit us all by downloading our Standards matter to consumers brochure (PDF)