The CPI Network held its 2014 Summer meeting on Thursday 5 June in Cambridge Cottage, a former royal residence and part of the Royal Botanic Gardens, Kew. In this secluded corner of the magnificent gardens, the CPIN had exclusive use of the elegant Drawing Room and Gallery, opening on to the Duke’s Garden, a perfect sun-drenched backdrop to our proceedings throughout the day.
With our Chair of the CPI Network as Moderator, Christine Heemskerk expertly took us through a highly stimulating programme of priority topics.
The first morning session focused on the outcomes of our CPI Strategy 2015-18 consultation and an introduction to the ISO Strategy 2016-20 consultation. (The latter is open until 22 August)
This was followed by a brief overview on ISO Guides by Anne Ferguson, who also gave us an update on those that have recently been revised and proposed training on the usefulness of these for BSI staff and committee members.
The highlight of the day, though, was the afternoon Panel debate on the proposition: ‘The future will be bright for consumers in 2020 and beyond’ – True or False? What will be the threats for consumers and how can standards contribute to overcoming them? The Panel comprised specialist consultants on consumer policy and regulation, an academic who is a digital systems expert, and a journalist. Other external guests in the audience included representatives from the European Consumer Centre, RoSPA, Trading Standards and the National Consumer Federation.