Past CPIN events

CPIN ‘Summer All Members’ Meeting – 5 June 2014

The CPI Network held its 2014 Summer meeting on Thursday 5 June in Cambridge Cottage, a former royal residence and part of the Royal Botanic Gardens, Kew. In this secluded corner of the magnificent gardens, the CPIN had exclusive use of the elegant Drawing Room and Gallery, opening on to the Duke’s Garden, a perfect sun-drenched backdrop to our proceedings throughout the day.

With our Chair of the CPI Network as Moderator, Christine Heemskerk expertly took us through a highly stimulating programme of priority topics.

The first morning session focused on the outcomes of our CPI Strategy 2015-18 consultation and an introduction to the ISO Strategy 2016-20 consultation. (The latter is open until 22 August)

This was followed by a brief overview on ISO Guides by Anne Ferguson, who also gave us an update on those that have recently been revised and proposed training on the usefulness of these for BSI staff and committee members.

The highlight of the day, though, was the afternoon Panel debate on the proposition: ‘The future will be bright for consumers in 2020 and beyond’ – True or False? What will be the threats for consumers and how can standards contribute to overcoming them? The Panel comprised specialist consultants on consumer policy and regulation, an academic who is a digital systems expert, and a journalist. Other external guests in the audience included representatives from the European Consumer Centre, RoSPA, Trading Standards and the National Consumer Federation.

Consumer meeting at BSI – 3 December 2013

Lively consumer voices were much in evidence at the last consumer volunteers' meeting, held on 3 December at BSI's headquarters. The meeting was led by new Chair, Christine Heemskerk.

At the meeting, members took the opportunity to contribute to the new CPIN three-year strategy, which includes enhancing awareness, collaborating with others and social responsibility. Priority areas are inclusivity, security, privacy and identity, services, sustainability and wellbeing.

During the afternoon, members discussed a regional project to encourage greater awareness of the Network and attract a more diverse membership, for example younger members. They then took part in a conversation with representatives from the Trading Standards Institute about their organization and ideas for the future. The Network was congratulated and thanked for all their work over the past year.

BSI at the 2013 Brighton Consumer Affairs and Trading Standards Conference - 19 June 2013

In the Brighton Centre, CPI Network members and CPIU staff participated in the 2013 TSI Conference. CPIN Chair, Lynn Faulds Wood, welcomed members before they dispersed to attend their own conference programmes. Members were able to look around the exhibition, attend 'mini-theatres' (including one from BSI) and plenary sessions, as well as catch up with CPIN colleagues and network with other TSI delegates.

BSI Mini-theatre
Newell Hampson-Jones, from BSI, and Christine Heemskerk, the current Chair of the Trading Standards Institute, presented a half-hour session to give delegates a better understanding of the value of standards to Trading Standards Officers, as part of their toolkit in the current deregulatory environment. TSOs learnt about how standards could be used to inform judgements and build cases, how they could learn about what is going on in standards through the Standards Development website and how everyone can shape such standards.

Hot of the press was a new publication 'Standards matter to consumers (PDF)' which describes some of the standards that protect consumers in our priority areas of inclusivity; wellbeing; security, privacy and identity; sustainability; and services.

UK consumers at ISO/COPOLCO in Malta - 20-24 May 2013

Several members of the BSI Consumer & Public Involvement Network attended the annual meeting of COPOLCO, the Consumer Policy committee of ISO, held in Malta.

A lively workshop was held on the subject of food and product safety with speakers giving standards, regulatory and consumer perspectives. These included Christine Heemskerk, current Chair of the UK Trading Standards Institute. There were also fringe meetings discussing consumer participation in standards more generally and progress on consumer-relevant standards such as the revision of ISO/IEC Guide 50, Safety Aspects – Guidelines for child safety and ISO/IEC Guide 37, Instructions for use of products by consumers.