If standards are to have a real impact it’s essential that the people who use products and services – consumers – help create them. That’s what the Consumer & Public Interest Network (CPIN) is for. It represents UK consumers in the development of standards, helping to make sure that they tackle real issues that will make a positive difference for consumers.
CPIN is a group of trained volunteers who are experts in consumer issues. We work closely with: consumer organizations like Which?, Citizens Advice and the National Consumer Federation; environmental groups such as the Energy Saving Trust and UK Sustainability Network for Standardisation (UK SNS); as well as non-industry groups with a societal focus, e.g. charities, academic research groups, and relevant professional associations such as the Institute of Ergonomics & Human Factors.