How consumers can influence standards

It's essential that consumers have a say in standards – whether commenting on individual standards or representing consumers, as a member of Consumer and Public Interest Network (CPIN).


Join the network that represents consumer views

The Consumer & Public Interest Network (CPIN) is there to make sure that new and existing standards address key consumer issues. CPIN is a group of trained volunteers who are experts in consumer issues. We work closely with: consumer organizations like Which?, Citizens Advice and the National Consumer Federation; environmental groups such as the Energy Saving Trust and UK Sustainability Network for Standardisation (UK SNS).


Suggest a new standard

If you have an idea for a new standard, we want to hear about it. It could be that you’ve spotted how a new type of product or service could benefit from being standardized.

Whatever it might be, if you have an idea for where a new standard could be useful, please let us know.


Comment on a draft standard

When new standards are being produced, they go through a rigorous process led by experts. Once a draft version of the standard has been agreed, comments are needed from the public to make suggestions for improvements or point out any missing issues. That could be you.