At BSI we are committed to providing an efficient and responsive service to all our standards-makers and to continuously improving our service through listening and responding to your ideas, compliments and concerns. While every effort is taken to meet the high standards expected of us, we may not get it right all of the time. We welcome feedback so that we can resolve problems and do more of what we are doing well.
Compliments and suggestions
Identifying and promoting best practice is fundamental to BSI. Please help us by sharing the positive experiences you have had and your ideas for how we can improve. Positive comments and suggestions are extremely useful in helping us to improve our standards-making process and in giving recognition to standards-makers and staff.
Concerns and challenges
We want to provide you with the best possible experience and ensure you're reaping all of the rewards of standards-making with BSI. If you are not entirely satisfied or if you have a concern, please tell us as soon as possible.
Useful information to provide
To enable us to respond to your feedback, please provide as much information on the below Standards-Makers Feedback Form. Please note that fields marked with an asterisk are mandatory.